Director of Security

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

 

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

Hollywood Casino Kansas Speedway is currently looking for a Director of Security to join the team.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.
• Develop, enforce, review and approve changes or revisions to operating practices, procedures and standards based on business trends and practices
• Provide for the safety of team members including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.
• Understand and adhere to bargaining unit agreements.
• Oversee and manage all security functions including management of staff and budgeting operations.
• Oversee safety operations and management of emergency medical personnel.
• Identify and resolve security related problems.
• Develop and implement alternative methods for security operation improvement.
• Coordinate, staff and schedule activities within security area including but not limited to special promotions, crowd control and parking management, including communication with other involved departments or vendors.
• Plan and provide training as needed or required.
• Examine and analyze the physical property, processes and procedures and develop, institute, oversee and enforce emergency policies.
• Serve as liaison with gaming regulators, public law enforcement, fire and other agencies as it relates to security by maintaining a positive and constructive relationship.
• Review financial reports to ensure security operation efficiency and quality control.
• Conduct, supervise and prepare reports relating to investigations of any losses or violations of law, regulations, policies or procedures.
• Plan, examine, analyze, evaluate and manage security operations including physical assets and persons.
• Transfer Table Games fills and credits.
• Provide escorts as needed.
• Testify in court when necessary.
• Evaluate procedures and practices and make recommendations regarding improvements or potential problems. 
• Manage team members, including interviewing, selecting, hiring, orientation, training, disciplines, and payroll including the management of attendance and time records.
• Supervise the work processes and procedures of team members including the assignment of tasks or apportionment of work to be done by team members. 
• Develop and implement measurable performance evaluations for assigned staff according to department goals and objectives.
• Review the performance, productivity and efficiency of team members including but not limited to periodic evaluations and development of coaching techniques to motivate productivity.
• Develop, implement and promote programs to reward and recognize performance of team members.
• Recommend or oppose the change in status of team members including but not limited to changes from full time to part time, promotions and transfers.
• Protect and preserve the assets of the company.
• Promote policies, procedures and processes to increase revenue and effectively manage expenses.
• Compile information, complete and submit reports to authorized management or Accounting as required.
• Review and analyze departmental staffing needs and adjust working schedules of team members to promote effective labor cost control while providing quality products and service.
• Administer disciplinary actions, propose corrective action, and monitor post-disciplinary performance of team members.
• Maintain strict confidentiality in all departmental or company matters.
• Gather information for long and short term planning to assist the leadership in budget planning.
• Develop, participate in and promote customer service programs to continuously improve quality service.
• Develop and promote standards of excellence.
• Must adhere to regulatory, department and company policies.
• Perform other job related and compatible duties as