Director of Operations

Director of Operations – Dallas, TX

Location: Dallas, Texas (Remote with Regional Travel – up to 30%)
Compensation: $85,000–$105,000 annually
Car Allowance: $800/month
Benefits: Comprehensive Health Coverage, 401(k) with Match, Paid Time Off, and Career Advancement Opportunities

Lead with Vision. Deliver with Impact.

At Securitas, our strength lies in operational excellence and leadership that drives performance. We’re seeking a dynamic Director of Operations to oversee a regional portfolio, providing strategic guidance to 13 District Managers and operational oversight of 4 brick-and-mortar locations.

This role is designed for an experienced leader who thrives on building high-performing teams, ensuring operational consistency, and maintaining strong client partnerships in a fast-paced environment.

About the Role

As the Director of Operations, you will serve as the strategic and operational leader for a large, multi-site region. You’ll ensure service excellence, drive key performance outcomes, and align regional operations with organizational goals.

You’ll be a trusted partner to both clients and internal stakeholders — ensuring that each location operates with precision, consistency, and accountability.

Key Responsibilities

Leadership & Oversight

• Provide direct leadership, coaching, and operational direction to 13 District Managers.
• Oversee daily performance and operational execution across 4 brick-and-mortar locations.
• Ensure teams deliver on company standards, compliance, and client expectations.
• Create a strong culture of accountability, engagement, and continuous improvement.

Client & Relationship Management

• Serve as the senior regional liaison for client relationships, ensuring satisfaction, retention, and partnership growth.
• Lead or support key client meetings, business reviews, and strategic planning sessions.
• Proactively identify and address client needs, delivering tailored solutions that add measurable value.

Operational & Financial Performance

• Manage budgets, financial performance, and cost-control initiatives within assigned regions.
• Monitor operational KPIs, conduct performance reviews, and implement corrective actions where necessary.
• Partner with HR, Finance, and senior leadership to optimize staffing, scheduling, and profitability.

Strategic Leadership & Continuous Improvement

• Translate company objectives into actionable regional plans that enhance efficiency and quality.
• Identify trends, risks, and improvement opportunities across the portfolio.
• Champion new initiatives and technologies that advance the organization’s operational capabilities.

What You Bring

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years of progressive operational leadership experience, preferably in a multi-site or service-based environment.
• Proven success managing teams of managers and influencing performance across large geographic areas.
• Strong financial acumen and ability to analyze and act on key performance metrics.
• Excellent communication, relationship management, and strategic thinking skills.
• Ability to travel up to 30% for site visits, leadership meetings, and client engagements.
• Experience in security, logistics, or facility management industries preferred.

Compensation & Benefits

• Salary Range: $85,000–$105,000 annually
• Car Allowance: $800/month
• Benefits: Health, Dental, and Vision Insurance; 401(k) with Match; Paid Time Off
• Growth: Professional development and advancement opportunities within Securitas’ nationwide network

Why Join Us

• Competitive salary and comprehensive benefits.
• Opportunities for growth within a global organization.
• Collaborative, inclusive culture that values initiative and innovation.
• Meaningful work that contributes directly t