Director of Dining Services

 

Salary: $75,000 - 85,000

 

With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.

 

With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.

Job Summary

Job Summary:

Working as a Director of Dining Services, you are responsible for overseeing day-to-day operations for a dining account.  You will manage and lead a team of associates.  You will be responsible for managing client relations, along with ensuring that the food offered to the customers is of superior quality.  Additionally, you will be responsible for the following:

Key Responsibilities:  

• Maintain excellent relationships with customers, guests and client as well as other departments
• Work with the Chef and management team in creating menus and providing top quality food
• Oversee all P&L and budgeting as it pertains to the account
• Roll out new culinary programs 

Preferred Qualifications:

• BS, Hospitality or Culinary degree preferred
• Three to five years of foodservice operation experience
• High volume production and catering experience is essential
• Previous experience managing a budget
• Desire to learn and grow with a top notch foodservice company

 

Apply to CCL today!

 

CCL is a member of Compass Group USA

 

 

Job Summary:

The Director of Dining Services is the strategic business leader of the community’s food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensures implementation of the Compass Community Living’s service strategy as well as be the face of the company.

Leading Food & Beverage Operation:

• Develop and implement overall operating strategy that is aligned with the Compass Community Living and client business strategy, disseminates the vision within the community so all team members understand expectations.
• Must have an entrepreneurial approach and take full ownership of driving desired outcomes as if the business owner and hold the on-site leadership team accountable for demonstrating desired service behaviors.
• Ability to quickly evaluate personnel, operations, and culinary situations and make appropriate recommendations to person(s) involved.
• Maintain a professional and positive demeanor with a high level of resilience during stressful periods, have an ability to adapt and problem solve when required.
• Perform daily walk-through to ensure full compliance with Department of Health regulations and Compass Group standards.
• Directs and conducts safety, sanitation, and maintenance programs.
• Ensures that regular, ongoing communication occurs in all areas of food and beverage by leading pre-meal briefings and staff meetings.
• Advise and update the executives, supervisors, co-workers, and subordinates on relevant information in a timely manner by telephone, in written form, e-mail, or in person.

Business and Financial Competence:

• Understanding market dynamics, enterprise level objectives and important aspects of Compass Community Living’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions to drive business results.
• Capability to recognize and understand P&L drivers for the purpose of analyzing and evaluating results, identifying opportunities, and put plans into action to deliver expected results.
• Develops overall budget and operates the account in accordance with the approved budget, while providing the client with the maximum value for the dollars spent.
• Coaches and supports team to optimally manage wages, food & beverage cost, and control