Director - New Hope

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.  

 

Director - New Hope

Oversees daily operations and budget management of the New Hope Apartments Program, while supervising staff, ensuring compliance, and handling client and employee concerns with professionalism. Leads program development, reporting, and community engagement efforts, including grant management, fundraising, and collaboration with HUD and Continuum of Care initiatives.

 

Why Join Us?

Mission-Driven Work: At Catholic Charities, we are dedicated to our community by improving lives, nourishing spirits; strengthening and empowering people, families, and communities through our faith-based mission.

Impactful Role: This position plays a crucial role in ensuring the financial health and compliance of the service area, making a tangible impact on the organization's success.

Impactful Leadership: This position offers the chance to make a significant difference in the community by overseeing diverse programs that provide essential services, such as food pantries, housing case management, and volunteer-led initiatives. The role allows you to directly influence and improve the lives of those in need.

 

Job Responsibilities

• Responsible for overseeing the overall and daily operations of the New Hope Apartments Program including managing program budgets.

• Responsible for coaching, supervising, training, professional development of staff, and for assigning work to staff and ensuring that inspections and paperwork are performed in an efficient, prompt, professional and accurate manner and provides guidance, when necessary.

• Handles all client and employee complaints as well as crisis situations in consultation with his/her supervisory chain and in compliance with Agency/Programmatic policies and procedures and treats each case with sensitivity and expedience.

• Ensures that staff maintain up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations.

• Responsible for maintaining, updating and submitting routine and ad-hoc reports, as necessary.

• Facilitates the communication, marketing, delivery and development of the program.

• Responsible for exploring donation opportunities within the community to obtain additional resources for clients.

• Researches potential grant opportunities and/or assists the supervisory chain with the grant application process.

• Responsible for managing Department of Housing and Urban Development (HUD) grants and Homeless Continuum of Care participation.

• Knows and complies with the laws and regulations relevant to the position and services.

 

PLEASE NOTE:*Essential functions include all other duties and responsibilities as assigned.

X Kneel and move from sitting, bending, kneeling or standing multiple times a day.
X Push and pull objects up to 25 pounds.
X Climb up and down up to 5 flights of stairs at a time.
X Lift up to 2