Director, Learning & Development

Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country.

Experity offers the following:

• Benefits – Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
• Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
• Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
• Flexibility – Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.
• Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
• Career Development – Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
• Team Building – We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.
• Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Compensation: Budgeted $120-160,00 dependent upon experience 

Location: Machesney Park, IL

The Director of Learning and Development will spearhead the strategy, design, implementation, and delivery of comprehensive learning programs that foster employee growth, enhance skills, and drive organizational performance. This leader will collaborate closely with leaders across the company to ensure that learning initiatives align our culture, strategy and employee experience and ensure Experity team members have the knowledge and skills needed to deliver on our vision and goals. The Director of L&D is responsible for identifying development needs and opportunities, building custom solutions, and leveraging internal and external resources to deliver continuous learning for team members ranging from entry-level employees to senior leaders. You’ll work cross-functionally across the People Operations Team to integrate these solutions into all elements of the employee lifecycle.

Program Design & Development

• Develop a comprehensive learning and development strategy aligned with Experity’s culture, strategy, and objectives
• Conduct needs assessments to identify skill gaps and future learning requirements across the organization
• Partner with People Operations Leaders to design and implement highly effective and results driven talent management and development strategies and programs, including performance management, goal setting, succession planning, and leadership development
• Stay abreast of industry trends, best practices, and emerging research in organization effectiveness and talent management, and apply relevant insights to drive continuous improvement and ensure Experity remains competitive in talent management

Training Delivery & Facilitation

• Facilitate engaging and interactive training sessions both in-person and virtually, utilizing various instructional methods to enhance participation and learning outcomes
• Create/source engaging and impactful training materials, workshops, e-learning modules, job aids, digital learning and other resources that enhance individual contributor and leadership capabilities and promote best practices
• Foster an interactive and participatory learning environment that encourages knowledge sharing and active engagement

 Leadership Development

• Design and deliver comprehensive and scalable leadership development programs to build a pipeline of future leaders and enhance the capabilities of current leaders<