Director Learning and Performance

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 670 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

Job Description

The Director of Training along with the VP of Training and Operations, and other company stakeholders supports the development and strategy of company-wide training curriculum.  They are responsible for the assessment, creation, implementation of all business-wide training efforts including design, facilitation of engaging live, virtual and other training to support the business goals of the company and ensure exceptional execution of training curriculum to clients.

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Identify and assess the training needs of the client organization thru consultation with the client contacts
• Develop individualized and group training programs that address specific business needs
• Develop training curriculum that target tangible results
• Implement effective and purposeful training methods
• Drive brand values and philosophy through all training and development activities
• Effectively communicate with team members, trainers and management
• Select and manage resources, including working with both internal employees, clients, and training vendors to develop and deliver training
• Manage the technologies and technical personnel required to develop, manage and deliver training
• Manage, supervise, and coach other trainers within organization
• Support training curriculum strategy and design and deployment of content
• Setting clear direction, effective plans and measurable outcomes through the management of each project to ensure delivery of services are on-time and within budget
• Support budget planning processes
• Ensuring work is accomplished effectively by managing employee performance, work processes and other resources
• Provide training facilitation, as needed
• All other duties as assigned

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Experience in leading all aspects of a detailed, multi-component program from concept to completion in a fast-paced, deadline-driven environment
• Excellent written, verbal and interpersonal communication skills
• Superb track record in developing and executing successful training programs
• Critical thinker with innovative problem-solving skills
• Highly computer literate with proficiency in MS Office and related business and communication tools
• Familiar with traditional and modern training processes
• Fantastic organizational and time management skills
• Strategic and creative mindset
• Meticulous attention to detail
• Expertise in training and facilitation
• Education Bachelor’s Degree in Arts or Science
• Experience and/or Training 15 years of experience in Training and Development,
• Licenses/Certificates none
• Technology/Equipment Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe Suite

PREFERRED QUALIFICATIONS:

• Education Preferred Master’s Degree in Science or similar discipline
• Experience and/or Training Preferred 15+ years of experience in Training and Development; Preferred 10+ years of experience in L