Director, IT

Company

Federal Reserve Bank of Minneapolis

Are you looking for a position that utilizes your leadership and technical skills, specific to Cloud, SaaS, LCNC and other development platforms?

We invite leaders who will bring a blend of technical and people leadership skills to our Minneapolis Technology Division.

As the Director of Solutions Delivery and Productivity Services, you will lead teams responsible for providing technology solutions to address the evolving needs and strategic priorities of Federal Reserve Bank of Minneapolis’s Business Lines. The position provides IT support to local and System functions that utilize Cloud, SaaS, LCNC and Legacy Development Frameworks. In addition to delivering solutions, this team plays a key role in defining standard processes, methodologies, products, and training to practitioners, citizen developers, subject matter experts, executives, and stakeholders across the Federal Reserve System.

The director will lead two distinct areas: Solutions Delivery and Productivity Services. Solutions delivery encompasses agile teams consisting of traditional application development, including but not limited to SaaS and cloud-native solutions. Productivity Services is dedicated to process optimization and enhancing business value through use of LCNC platforms and automation.

This position is not a remote position. The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person.

This is a hybrid position and onsite work is an essential function of this position, and you are expected to be in the office at least 2 days per week for meetings and team collaboration, unless directed otherwise by your supervisor.

Responsibilities:

• Provide direction to a team of productivity solution developers and collaborate with Product Owners, ensuring prioritization of product backlogs, through active contribution in planning meetings, risk and strategy review.  

• Lead, manage, and mentor a team of supervisors and engineers delivering technology solutions by fostering a collaborative and high-performance work environment.

• Ensure standards are being incorporated into delivery and influence the development and maintenance of standards, methodologies, practices, products, tools and training offerings for these products.

• Work with department officer and IT management team to formulate, implement and measure outcomes of strategic plans, budget and resource planning, projects, performance and related matters.

• Serve as a resource and adviser to business areas, Information Technology staff and FRS business stakeholders on IT support, services, and solutions.

• Support official staff in the effective and efficient administration of the department, which includes performance management, planning and ensuring resource alignment; developing and monitoring department/section budgets; developing and monitoring operational performance metrics; and developing strategic plans to achieve business objectives.

• Ensure department/section processes are efficient and effective, and procedures are up-to-date, relevant, and adhere to compliance standards.

• Develop, motivate, and evaluate performance of staff, which includes managing staff to identify developmental assignments and training opportunities, working with individuals on their career goals, delegating responsibilities, providing timely feedback, and evaluating performance on any of the preceding duties.

• Oversee and manage both billable and non-billable resources to ensure optimal utilization, alignment of skills/demand and ensuring business value delivery.

• Track, monitor, report on resource allocation, balancing workload and aligning staff with project demands and business objectives. 

• Respond to audit reviews, complete compliance activities and findings for existing processes, applications/software. 

• Mature our agile and development practices through proven thought leadership and effective processes and practices (i.e. DevOps, Continuous Integration/Continuous Development and Scrum).

Qualifications:

• Associate degree AND twelve (12) years of progressive technical experience in information technology. Minimum 5 years of experience managing staff and leading a technical or support function OR

• Bachelor’s degree AND ten (10) years of broad technical experience in information technology. Minimum 5 years of experience managing staff and leading a technical or support function OR

• Master’s degree AND eight (8) years