Director, Internal and External Communications

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

The Director, Internal & External Communications, is responsible for strategic communications planning, execution and measurement to support key internal communications initiatives, managing a strategic and coordinated approach across enterprise-wide communications platforms. This role provides strategic communications advice and support, developing and implementing corporate communication strategies aligned to CIBC’s business strategy.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

What you'll be doing

• Recommending and building strategies to develop key messages, employee communications, Intranet content and external communications designed to improve company reputation, employee relations, enhance company culture and ensure that communication activities are aligned to the US Region strategy and objectives.

• Applying leadership skills and technical expertise to align on team priorities, set and meet deadlines, ensure that communications meet employees’ information requirements and lead end-to-end communications initiatives.

• Assisting with external communication strategies, including media engagement, contributing to US Region awards and recognitions and press releases.

• Working closely with key partners and stakeholders across the bank to develop and execute communication strategies and plans, and various leader and team events (virtual and in-person) that foster a solid understanding of the bank’s purpose and strategic direction.

• Providing counsel and help draft communications for US region crisis and issues management

• Providing communication support for senior leadership, applying strategic communications, expert interpersonal, and problem-solving skills.

• Driving innovation by leveraging and exploring new ways of communicating, both internally and externally,  to drive employee and external stakeholder engagement​

•  Leveraging communication tools and metrics to track and analyze communication strategies. 

How you'll succeed

• Client engagement – Build and execute on communication strategies in employee communications, Intranet content and external communications designed to enhance company culture and ensure that communication activities are aligned to the US Region strategy and objectives. You will work closely with the senior management team of the business to develop and execute communication strategies and plans, and various leader and team events (virtual and in-person) that foster a solid un