Director, Inside Sales

Job Summary

The Inside Sales Director, Americas is responsible for a team of inside sales managers, remote inside sales specialists, distribution specialists and senior inside sales specialists residing in various locations, but with no field responsibilities, in the US and Canada.  This role reports directly to the VP of Sales, Americas and is a member of the Americas Sales Leadership Team.  The ISD is responsible for driving key selling initiatives and strategies to achieve the region’s Sales Orders Received (SOR), revenue, and profitability goals.  The inside sales function is a key component of the Local Account Team servicing our customers throughout North and South America.

Key Responsibilities

The Inside Sales Director, Americas is responsible for leading the virtual sales team of 5-10 direct reports, including members of sales management, as well as distribution specialists, and is accountable to the business objectives and selling initiatives in the region.  It is expected that the ISD can lead and coach their team on sales skills, sales process and ONT solutions.  The ISD Americas will use analytics to develop processes and programs to drive outbound selling expectations, funnel development, and decrease response times for inbound customer sales calls and leads. The ISD will also set the strategy and focus for the inside sales team and build a strong team culture of unity and accountability to targets.  The ISD will be responsible for interacting with cross functional teams, including digital, sales operations, marketing, field applications, technical service, customer service, and field sales leaders and personnel to execute the region’s strategic imperatives.

Duties

Duties include, but are not limited to:

• Leads sales team to drive funnel development and territory management, achieve targets for Sales Orders Received (SOR), Revenue, and profitability within the broader America’s region including Latin America.
• As a member of the AMR sales leadership team, works directly with the VP of Sales, Americas to drive key sales and marketing initiatives and work together to derive solutions for challenges facing the inside and field sales teams both internally and externally.
• Works closely with the field sales team including the Region Sales Directors and is accountable for overall region strategic plan for commercial activity to disrupt the current NGS market
• Coaches team to develop sales skills and business acumen with a focus on career development and advancement of their team
• Partners with the sales operations and marketing teams to develop data metrics and utilizes selling tools like Salesforce.com and Tableau to derive selling initiatives and programs to drive execution in the region.
• Develops strong collaboration with our internal sales enablement and sales operations teams to accelerate capabilities and influence development of sales tools and training that best serve the ONT selling organization, as well as global sales teams

Qualifications

• BSc degree (preferably in the Lifesciences)
• 10+ years commercial experience in inside sales, field sales, sales leadership, marketing and/or sales training. Having inside sales experience is preferable.
• 3 - 5 + years field and/or inside sales management experience. Or the ability to show success leading without authority to drive successful outcomes in a highly matrixed environment with 5+ years field and/or inside sales experience.
• Strong analytical and reporting skills and experience with Salesforce.com and other tools like Tableau.
• Virtual selling experience using remote platforms such as Zoom or MS Teams.
• Experience of working under pressure with minimum supervision in a highly matrixed ales and service environment.

 The salary for this role is between $165,608.80 - $248,413.20 USD. The salary offered will reflect the skills and experience of the candidate. 

Certain roles within ONT are eligible annual bonus and stock. These awards are allocated based on individual performance. 

Employees based in the US have the option to choose healthcare benefits, participate in the company 401(k) plan and company match, we also offer short-term and long-term disability coverage, basic life insurance, and commuter benefits to name a few. 

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, color, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

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