Director HR People Operations

Company Description

KIPP NC is a network of eight college-preparatory public charter schools providing an academically rigorous and joyous school experience to more than 3,500 students in grades K-12 in Charlotte, Durham, Gaston, and Halifax. KIPP NC supports several thousand alumni on their journey to and through high school, college, and career.   

KIPP NC is building on a rich tradition of academic excellence and relentless fight for social justice present from the founding of both KIPP ENC and KIPP Charlotte. KIPP ENC is the second oldest KIPP region in the nation. In its 20 years of operation, KIPP ENC has been a cornerstone for students and families in rural Gaston and Halifax, operating two primary schools, two middle schools, and one high school. Over the past five years, it grew to serve even more students by opening up an elementary and middle school in Durham, an urban center in the center part of the state. KIPP Charlotte, which grew out of the strong traditions and academics of KIPP ENC, has supported students and families for the past 13 years, operating one primary school and one middle school in the largest city in North Carolina.

KIPP North Carolina is building upon the successes and experiences of KIPP ENC and KIPP Charlotte to provide inclusive school environments and an educational program that will enable our students to lead full lives and equip graduates to be future leaders and agents of change in North Carolina and beyond. KIPP NC is engaging in direct, anti-racist work, and contributes meaningfully to the dismantling of structures of inequality within our organization, schools, and classrooms. We’re committed to expanding our efforts to embed anti-racism in all of our activities and engagements within our classrooms and schools, across our organization, and throughout the State of North Carolina. All of this will be in a tireless effort to create classrooms that are homeplaces for our students, places where they feel safe, loved, validated, seen, and heard, places where all their beautiful identities will be affirmed and celebrated, and places where they will learn the academic knowledge and skills needed for college, career, and beyond.

Job Description

The Opportunity

The Director of HR/ People Operations will lead and optimize our people operations, ensuring efficiency, effectiveness, and compliance within the organization. The ideal candidate will possess exceptional leadership abilities, extensive experience in HR operations, and a strong background in project management. As the Director of People Operations, you will play a critical role in overseeing the operational aspects of our Human Resources department, driving process improvements, and ensuring accountability and delivery of high-quality Employee Relations and People Operations services. This is a very hands-on role for someone who enjoys getting in the weeds of the day-to-day operations with your team and engaging in high level strategy work with cross functional leaders. This is an ideal opportunity for a dynamic and visionary leader with significant people management experience to play a critical role in building and shaping a premier K-12 charter management organization committed to supporting students to graduate college and succeed in school and life.

This role reports directly to the Chief Talent Officer.

Responsibilities

• Develop strong organizational relationships as a strategic and trusted HR Advisor 
• Oversee HR Operations: Manage all aspects of HR operations, including but not limited to employee onboarding, offboarding, benefits administration, HRIS management, compliance, policy development, and employee records management and employee relations.
• Streamline HR Processes: Identify opportunities to optimize HR processes and procedures to improve efficiency, accuracy, and employee experience. Implement best practices and automation where applicable to streamline workflows and reduce manual effort.
• HRIS Management: Provide strategic guidance and oversight for HRIS system ensuring optimal functionality, data integrity, and system performance. Collaborate with cross functional teams to implement enhancements, upgrades, and integrations to meet HR operational needs.
• Compliance and Policy Development: Ensure HR policies, procedures, and practices follow local, state and national labor laws, regulations, and industry standards. Assist in the development of standardized HR policies and guidelines, and maintaining up-to-date knowledge of relevant legislation.
• HR Metrics and Reporting: Develop and maintain HR metrics and analytics to assess the effectiveness of HR operations. Generate regular reports and executive score cards on key HR metrics, trends, and insights to support data-driven decision-making.
• Oversee execution of Employee Experience strategy.

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