Director, Global Payroll Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Lead the global payroll operations roadmap, which aligns with the company’s strategic objectives. Ideal candidate will have significant experience with implementing global payroll, driving strategy, and leadership of global operations. This role is pivotal in transforming our payroll function into a best-in-class operation, driving innovation, and growing talent.

Job Description

Core Responsibilities

People Leadership and Strategy:

• Lead a global payroll team to consistently process accurately and timely payrolls, implement process improvements and automation to drive efficiency for over 15 countries across multiple regions EMEA, APAC, and LATAM.
• Overseeing the planning, execution, and successful deployment of new or upgraded global payroll systems across multiple countries, ensuring compliance with local regulations, data accuracy, and seamless integration with existing HR and financial systems, while collaborating with cross-functional teams to drive efficient payroll processes on a global scale.
• Manage the team’s performance and delegates effectively and holding direct reports accountable.

Operational Excellence:

• Oversee the end-to-end payroll process for all international locations, ensuring timely and accurate payroll processing.
• Ensure the security, privacy, and compliance of payroll platforms in accordance with global regulations including GDPR and other country regulations.
• Consistently meet internal SLA’s and KPI’s to improve performance metrics to provide a clear measure of service quality, identifies areas for improvement, ensures accountability

Process Optimization and Technology:

• Stay informed of industry trends and emerging technologies to drive innovation.
• Assists with preparing and maintaining the annual operating goals of Payroll department; measures corresponding outcome and projected results.
• Focus on building a culture of continuous improvement ensuring efficient and consistent employee experience and delivering operation excellence.
• Implement strong standards for ongoing training and documentation for all processes and activities.

Stakeholder Management:

• Excellent communication and stakeholder management abilities to collaborate with cross-functional teams across different regions.
• Partner with technology to evaluate external relationships and ensure vendors are meeting SLA’s and delivering high-quality solutions and services.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Analytical Problem Solving, Global Payroll, Interpersonal Communication, People Leadership, Process Improvements, Project Management

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