Director - Enterprise Communications

Position Type

Home Office

Position Schedule

Full-Time

EEO Statement

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Posting Location

Arizona, Tempe, Missouri, St. Louis

Company Description

Join a financial services firm where your contributions are valued.  Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. 

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. 

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
 

External Flexible Work Option(s)

Hybrid

Awards and Accolades

At Edward Jones, we are building a place where everyone feels like they belong.  We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Country

United States

Search Headquarters Positions by Area of Interest

Marketing

Position Requirements

What You'll Need:

• 12+ years of experience in communications, journalism, or marketing, with significant experience in crisis, issues, and reputation management.
• 6+ years of experience leading or coaching teams in large, complex, or highly matrixed organizations.
• Demonstrated experience across internal and external communications, including executive‑level counsel.
• Proven ability to exercise impeccable judgment and instincts, particularly in high‑pressure, fast‑moving, or ambiguous situations.
• Exceptional written and verbal communication skills, with executive presence and confidence advising senior leaders and navigating sensitive matters.
• Demonstrated ability to quickly mobilize diverse stakeholders, align competing priorities, and drive action without unnecessary process or bureaucracy.
• Strong collaboration skills and a possibility mindset—comfortable operating beyond rigid playbooks while remaining grounded in sound risk management.
• Strategic thinker with the ability to identify patterns, forecast reputational risk, and understand the broader enterprise implications of communications decisions.

What Could Set You Apart:

• Experience in financial services or other highly regulated industries, with strong familiarity working alongside Legal and Compliance.
• Agency experience and deep understanding of media relations, issues escalation, and response dynamics.

**Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026,  candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.**  

Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on