Director, Engineering - Commerce Experiences, UI

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Docusign is looking for a highly motivated Director, Docusign.com Experiences and Platform to join our Product Led Growth team under the Growth/Marketing vertical. In this role, you will be responsible for planning and executing key frontend initiatives for PLG engineering. You will help build user-facing products across the world using React/Node and headless CMSs. You manage strategic programs ranging from infrastructure and automation, design systems, and content strategy across teams.

 

To excel in this role, you will need to have an excellent understanding of front-end technologies, React/Node, and headless CMS architectures. The ideal person should be a hands-on leader who is strategic in decision making, relentless in execution, and passionate about building products and capabilities that enable a culture of experimentation and data-driven product development. You’ll build a team of leaders who contribute to the strategic vision of our digital properties. You believe that building great things starts with building a diverse team.

 

This position is a people manager role reporting to the Sr. Director, Engineering.

 

Responsibility

• Lead the team to drive projects from idea formulation, to design, and implementation

• Drive great partnership with the product management, business, UI/UX teams

• Set team strategy and be accountable for team plans and deliverables

• Grow and build a strong, healthy, and diverse team through hiring as well mentoring, and coaching

• Collaborate with other engineering teams and cross-functional teams

• Provide strong technical leadership to the team and partner teams

• Build the vision for the team along with product management

• Collaborate and work closely with designers as a functional unit to deliver front-end code that upholds the visual excellence of the brand

• Lead the build and maintenance of design system components and core abstraction layers

• Create a plan and strategy for the implementation of a holistic design system

• Determine testing processes and deployment strategy

• Build integrated marketing needs with a possible self-serve approach available; i.e., build an email template that a non-developer could use, while still looking great and functioning properly

• Build and implement website experimentation

• Oversee management of technology vendors working on the DocuSign website

• Ensure best practices as a given - SEO, responsive, performant, and accessible

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 12+ years of software development and building user-facing web applications
• 5+ years of experience driving international expansion strategy on digital properties
• 5+ years of people management experience
• Managerial experience with hiring, training, and developing teams
• Experience in building products from the ground up
• Experience with React/Node and headless CMSs
• Ability to drill deep into the complex system design and implementation when needed
• BS/MS/Ph.D. in Computer Science or related majors, or equivalent experience

Preferred

• Strong track record of managing multiple teams
• Experience working with design system tech stacks and implementations
• Strong track record of delivering large scale front-end applications
• St