Director, Dev Ops

Introduction:

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. 

Job Summary  

The Senior Director of DevOps Engineering will oversee the architecture, development, and implementation of scalable DevOps and Infrastructure solutions across the organization. This role will be responsible for leading and evolving the Cloud Infrastructure & DevOps teams, implementing best practices, and fostering a culture of continuous integration, continuous delivery, and automation. This position requires a seasoned leader with a deep understanding of cloud infrastructure, automation, DevOps methodologies, and experience in managing complex technical projects. 

Key Responsibilities  

• Define and execute the DevOps vision and strategy in alignment with business goals, championing best practices in cloud infrastructure, CI/CD, and automation. 

• Lead, mentor, and grow a high-performing DevOps engineering team; provide career development and training to enhance team skills. 

• Oversee infrastructure architecture to ensure reliability, security, scalability, and performance for production and staging environments. 

• Promote automation at all stages of the software lifecycle; ensure consistency and efficiency in deployment and scaling processes. 

• Implement DevSecOps practices and security measures; ensure infrastructure and processes meet compliance standards and mitigate security risks. 

• Work closely with software engineering, QA, and product teams to streamline workflows, improve software quality, and align DevOps practices with development needs. 

• Optimize cloud infrastructure costs by managing resources efficiently; work with finance to budget and control expenses. 

• Ensure the implementation of effective monitoring and alerting tools; lead incident management and root cause analysis processes to resolve issues swiftly.  
• Working aligned to the company's values, in the promotion of an inclusive workplace, and in the achievement of our company vision and key strategies.    

Technical Skills / Competencies  

• Proficiency in cloud platforms such as AWS, Azure and DevSecOps model.  

• Deep understanding of CI/CD tools (e.g., Jenkins, GitLab CI/CD, CircleCI). 

• Experience with distributed systems, databases, and search.  

• Strong knowledge of software development, infrastructure operations, and quality assurance practices and principles 

• Proven success in leading change through complex environments and structures. 

• Ability to make smart, timely and data-driven decisions and balancing roadmap risk, operating expense and client value. 

• Outstanding written and verbal communication skills with demonstrated ability to communicate effectively with all levels of an organization. 
• Knowledge of networking, security best practices, and compliance requirements (e.g., SOC 2, HIPAA).