Director, Decision Science Analytics - Finance Analytics

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Director, Decision Science Analytics is a Finance analytics leader supporting both the Chief Accounting Office and Chief Investments Office at USAA. This role owns the analytics delivery across General Accounting, Tax, Internal Controls, External Reporting, Reconciliations, and Corporate Investments. The Director drives insights and modernizes Finance's capabilities by automating manual processes and building scalable, trusted data solutions on enterprise platforms. This leader serves as the critical analytics bridge between Finance business partners and technology.

The right candidate will bring deep expertise across Oracle Fusion Cloud ERP and Oracle EPM Cloud, including hands‑on experience with Oracle Fusion Data Intelligence (FDI) and Oracle Narrative Reporting, enabling advanced financial analytics and enterprise reporting. This individual will possess expert‑level Snowflake experience, paired with strong proficiency in enterprise BI tools such as Tableau, Sigma, and/or SAP Business Objects to deliver scalable, high‑impact insights. The candidate will have a proven track record of automating manual Finance and Accounting processes, working in close partnership with data engineering and IT solution delivery teams to drive efficiency, accuracy, and control. Strong Finance domain expertise, spanning accounting and investment functions, is essential, along with the ability to translate complex financial data into actionable insights that support strategic decision‑making.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, or Charlotte, NC

 Relocation assistance is not available for this position.

What you'll do:

• As a strategic partner, leads or collaborates with other analytical leaders in executing the strategic direction of the business using mathematical and statistical techniques and/or innovative/quantitative analytical approaches.
• Develops team reputation as highly skilled experts in the area of decision science support.
• Oversees and coordinates analytical tasks which include the evaluation of the business problem, analytical methodology, validation, documentation and presentation of findings and recommendations.
• Monitors, understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
• Identifies additional resource needs ranging from IT investments, 3rd party support or additional analysts and provides business rationale and justification for additional needs.
• Understands the business direction, environment and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change.
• Leads the effort and/or partners with analytics teams to build USAA core analytics capabilities and processes.
• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
• Assigns and or Serves as a mentor for mathematical skills and statistical techniques and guides teams to use the appropriate approaches, to drive fact-based decision-making.
• Maintains and innovates knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
• Researches and pursues the latest and/or industry leading practices in data and analytics, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data) to advance the overall DSA community knowledge.
• Identifies opportunities to continue to learn in the data and analytics space, whether informal (e.g., Coursera, Udemy, Kaggle, Code Up, etc.) or formal (e.g.Certifications or advanced coursework).
• Works with IT/CTO partners to advance new data and platforms that correspond to evolving skill sets.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with ri