Director – DCLI Fixed Products & Market Development

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented Director to join our Defined Contribution Lifetime Income team onsite in Newport Beach, CA or Omaha, NE.

As the Director, you’ll play a key role in Pacific Life’s growth and long-term success by leading efforts to implement innovative Defined Contribution Lifetime Income product initiatives and providing both strategic and tactical leadership.

How you will make an impact:

Fixed Product Development, Implementation, & Stakeholder Engagement (50%)

• Lead the team responsible for DCLI Fixed Products, including developing products and defining product features, as well as scheduling, sequencing, and allocating resources to ensure seamless execution and implementation of our retirement income solutions.

• Oversee and partner with key division and enterprise functions such as Delivery Acceleration, Compliance, Marketing, Operations and Technology to prioritize product initiatives.

• Responsible for the design, build, and maintenance of Fixed Product solutions with a strong understanding of market dynamics, regulatory requirements, and competitive landscape.

• Ensure that Fixed Product development efforts are aligned with potential customer value and speed to market, maintaining close collaboration across the Division and Enterprise to enhance process efficiency and optimize outcomes.

• Oversee the delivery of Fixed Products and features in accordance with agreed-upon schedules, ensuring they meet customer needs and business objectives, and ensuring alignment with strategic and business objectives, as well as compliance considerations.

• Work to align resources, address implementation challenges, and manage the internal landscape, ensuring that the Fixed product goals are met in a timely and efficient manner.

• Collaborate closely with Pricing team to design and evaluate innovative insurance products and pricing strategies that align with market trends and customer needs for Fixed products.

• Drive creation of technical specifications for admin and illustration systems and perform user-acceptance testing to ensure accurate implementation for Fixed products.

DCLI Market Development (50%)

• In collaboration with DC Strategist, support general retirement and DCLI market research efforts done by research and product managers while staying on top of industry trends.

• Maintain strong relationships with National Markets to support distribution efforts (including conducting meetings with potential Strategic Partners) and ensure the product is connected to market needs.

• In partnership with Finance, develop cost-benefit analyses for new product development in partnership with other Product Managers.

• Provide retirement and DCLI market insights and customer analytics to inform research, marketing, distribution and pricing.

• Serve as a trusted advisor to the Head of Defined Contribution Lifetime Income on issues affecting strategic decisions and support counsel to the team on matters related to product development and delivery.

About you:

• Strong organizational, interpersonal and communication skills. 

• Ability to travel 25-50% of the time across the US to attend events/conferences to network with various market participants and promote Pacific Life.

• Highly skilled with envisioning future state operating models and when comparing to the current state and designing the roadmap of initiatives to close the gap between the current and target future state.

• Extensive experience in methods and tools for process improvement/efficiency, control enhancement, requirements for enabling technology and data, designing the organization of the future.

• Excellent analytical and problem-solving skills, with the ability to interpret complex data, understand anomalies, and develop actionable insights.  

• Excellent written and verbal communication skills, including the ability to prepare effective and concise work-product and present effectively to senior audiences and influence dec