Director, Consulting

Location: New York (Grand Central), NY (In-office 4x per week)

Company: Kizen, www.kizen.com

About Us

Kizen’s Platform, AI Agents & True Context Technology (TCT) power millions of mission-critical experiences for leading organizations in highly regulated industries (insurance, healthcare, financial services).

Our platform helps organizations automate the workflows that matter most — from helping insurance agents manage contracting and commissions, to enabling healthcare providers to deliver proactive patient care, to empowering financial institutions to classify documents and extract data automatically.

And that’s just the beginning. With Kizen, developers can build new enterprise applications and impactful AI agents, while business users can customize dashboards and agents using natural language, low-code, or code — all on the same platform.

What used to take months or years to build, configure, and connect now takes just days. Kizen combines powerful pre-built agents and use cases with an enterprise platform for automation and data connection — all built on an AI-first architecture that’s easy to adopt, scale, and trust.

We’re solving real operational problems and helping the world’s most complex organizations work faster, smarter, and more humanely.

Join us in transforming how industries work — one workflow, one agent, and one customer success story at a time.

About the Role

Help turn AI potential into real operational impact.

We are looking for a hands-on Director, Consulting with a history of leading client engagements, owning delivery outcomes, and translating complex problems into executable solutions as we bring our next-gen platform to the world. 

This is an opportunity of a lifetime for someone who wants to be at the heart of the AI movement to better humanity. As the Director, Consulting  you’ll be working directly with our VP of Consulting to drive go-to-market motions. Your mission is to enter complex environments, rapidly identify high-value use cases through focused discovery, and lead the delivery of production-ready AI solutions on the Kizen platform. 

In this role, you will lead multi-disciplinary teams responsible for:

• Rapid Discovery & Scoping: Cutting through organizational noise to identify the specific workflows where Kizen’s AI platform will deliver the highest ROI.
• Platform-Led Sales & Delivery: Transitioning clients from "problem state" to "platform state" by leading the configuration and deployment of automated agents and workflows.
• Outcome Ownership: Moving beyond milestones to focus on real-world metrics—speed to value, cost reduction, and platform stickiness.
• Sales Integration: Partnering with Sales and Engineering to ensure our consulting engagements are the ultimate proof-of-value for the Kizen platform.

What You’ll Be Doing

• GTM Strategy & Co-selling: Partner with the VP of Consulting to qualify opportunities and shape the "consult-to-platform" narrative for prospects.
• High-Velocity Discovery: Lead workshops and deep-dives to map current-state bottlenecks and design future-state architectures on the Kizen platform.
• End-to-End Execution: Own the delivery roadmap, ensuring that platform deployments are high-quality, scalable, and built for production.
• Technical Advocacy: Act as the bridge between client requirements and our Product/Engineering teams, ensuring the Kizen platform evolves to meet real-world enterprise needs.
• Engagement Rigor: Manage resources and timelines with the precision of a top-tier consultancy, while maintaining the agility of a high-growth tech company.
• Operational Excellence: Develop the playbooks and delivery frameworks that will allow us to scale our platform consulting motion globally.

Requirements

• 10+ years of high-impact experience at a top-tier consultancy or a high-growth SaaS platform.
• Sector Expertise: Deep experience in at least one highly regulated industry—Financial Services (FSI), Insurance, or Healthcare.
• Delivery Mastery: A proven track record of managing complex client engagements from first meeting to proven value
• Problem Solver: The ability to take a messy, manual business process and re-architect it into a clean, automated workflow.
• ​​Executive Presence: The ability to command a room of C-suite stakeholders and pivot from high-level strategy to granu