Director, Compass Operational Excellence Design

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Our Operational Excellence team is responsible for the safe, sustainable, and cost-effective construction, operation and maintenance of world-class facilities that enable the discovery, development and delivery of innovative medicines that help patients prevail over serious diseases. Operational Excellence leads strategic initiatives for GTS and enables its strategy and business operational objectives. Here, you’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, pursue innovative ideas, and advance professionally alongside some of the brightest minds in the industry.

Position Summary:

The Director of Compass Operational Excellence Design is responsible for establishing and owning the global Compass Operational Excellence (OpEx) maturity model. This role partners closely with Site OpEx teams to support the delivery of network-wide goals for Safety, Quality, Cost, Delivery, and People (SQCDP). The Director will lead the design, testing, and continuous improvement of OpEx elements, tools, and standards, ensuring their effectiveness in driving outcomes. This role also focuses on capability building across the organization and enabling access to OpEx resources through digital and AI-enabled mechanisms.

Key Responsibilities:

• Establish and own the global Compass OpEx maturity model in partnership with Site OpEx teams to support SQCDP goals.
• Design, test, sustain, and continuously improve OpEx elements, tools, and standards through feedback loops with sites and the Compass site deployment team.
• Develop and implement capability building tracks and training programs to upskill the organization on Operational Excellence.
• Establish mechanisms and digital/AI tools to enable sites and functions to access tools, standards, playbooks, and training resources.
• Collaborate with cross-functional teams to ensure alignment and integration of OpEx practices across the network.
• Monitor and evaluate the effectiveness of OpEx initiatives and drive continuous improvement.
• Support change management and communication efforts to drive adoption of OpEx practices.
• Provide thought leadership and subject matter expertise in Operational Excellence methodologies.

Qualifications & Experience:

• Bachelor’s degree in Business, Engineering, Operations Management, or a related field; Master’s degree preferred.
• Minimum of 8 years of experience in operational excellence, continuous improvement, or related roles, with at least 3 years in a leadership position.
• Strong knowledge of Lean, Six Sigma, and other continuous improvement methodologies; Black Belt preferred
• Proven ability to design and implement operational excellence frameworks and tools in a complex, multi-site organization.
• Experience in developing and delivering training programs and capability building initiatives.
• Adept at integrating Digital and AI technologies into operational excellence frameworks; able to leverage advanced analytics, automation, and intelligent systems to enhance maturity model design, deployment, and continuous improvement.
• Excellent project management skills and ability to manage multiple initiatives simultaneously.
• Strong analytical and problem-solving skills, with the ability to use data to drive decision-making.
• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Experience in change management and driving cultural change within an organization.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that wi