Director, Commercial Development

A career at Resilience is more than just a job – it’s an opportunity to change the future.

Resilience is a technology-focused biomanufacturing company that’s changing the way medicine is made. We’re building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need. 

For more information, please visit www.resilience.com

Position Summary:

Responsible for development and executing the commercial and business strategy for the Cell Therapy Franchise at the East Norriton PA site within the Cell Therapy Franchise to meet the needs of the market / customers and RESILIENCE. Determines our positioning, value proposition, offering, pricing strategy, and terms and conditions of our targeted portfolio at the sites in-line with the overall Franchise business strategy.  Joint responsibility for the Site and the Cell Therapy Franchise P&L. Support the sales and business development team in the acquisition of new business and existing business extensions by providing assistance in the evaluation and proposal process, customer visits and negotiations to secure short- and long-term business.

Work in collaboration with the technical evaluations & proposals team, commercial analysis team and is responsible for tracking and prioritizing new inquiries and leading a cross functional team supporting the sales & business development efforts. Maintains full overview of demand profile (inquires to proposals to awards) of the portfolio for the short and long term and represents demand overview and commercial at the S&OP for the Cell Therapy sites. Manages the P&L of the Cell Therapy sites through portfolio optimization using and providing market focused direction and assessment of present and future competitiveness of our offering and position.

Be the market expert in Cell Therapy to the market and internal organization. Accountable for the relevant PAD and manufacturing Cell Therapy business line performance (P&L) against budget in collaboration with finance and operations. Through sales & business development, grow the sales and profitability of Cell Therapy business in line with the set targets yearly and over the planning horizon. Adjust sales and business development strategy as needed to meet targets.

Position Responsibilities:

• Ensure revenue targets are met and / or exceeded. Manage the P&L of the site together with site head.

• Acts as day to day commercial and business escalation for Cell Therapy within RESILIENCE, serves active role in governance of customer relationships and site on respective PAD and manufacturing SLT(s).

• Business acquisition process for introduction of new and existing products. Maintain an active funnel of opportunities to meet and / or exceed the short, mid and long term business objectives of the site and franchise.

• Lead development and execution of the commercial and business strategy in the Cell Therapy Franchise

• Create offerings and value proposition to meet the needs of small, mid and large pharma & biotech

• Manage commercial input for capital projects and ensure decisions are aligned to the market, business and portfolio management decisions.

• Develop plan for generating and qualifying leads with Marketing. Work with Sales & BD team to ensure follow up, provide sales and technical tools and assistance in the selling process.  

• Identify and deliver new business opportunities to grow the business

• Set guidance for pricing and terms and conditions, and provide back up and oversight of the sales and business development team in issuing project proposals to customers negotiating contracts.

• Play a leading Commercial role in development and acquisition of Cell Therapy Biomanufacturing Tech Platforms

• Market Visibility: Actively represents at trade shows and conferences, through membership in industry organizations and through appropriate dialog with the press.

• Represents commercial and business for Cell Therapy  at S&OP and manage budget planning meetings

• Responsible for full demand overview of pipeline / portfolio funnel

• Input Commercial/Finance data into systems as required and report as to financials and progress towards goals

• Provides weekly and monthly updates to management on the progress of sales and business development activities, the overall portfolio, issues and an outlook on sales and profitability for the current and future years

Minimum Qualifications:

• Strong account management, negotiation, project