Director, Collections

Link Logistics Real Estate (“Link”) is a leading operator of last-mile logistics real estate. Established by Blackstone in 2019, the company connects consumption, technology, and the supply chain across its portfolio, which spans more than half a billion square feet. With more than 5 percent of U.S. GDP flowing through our spaces, we leverage our scale, proprietary data and insights, and foundational focus on sustainability to drive success for our customers’ businesses and deliver value for our stakeholders. Link Logistics strives to be the most equitable and inclusive industrial real estate company in the business. We put our people, customers, and communities first and find ways to make a conscious, positive impact where we live and work, prioritizing diversity, equity and inclusion (DEI) across our workforce to deliver an optimal employee experience. Every day, we work to reinvent and lead our industry forward by thinking bigger and challenging the status quo. 

Because we believe that good business must be synonymous with doing good, strong environmental, social and governance practices are foundational to our identity as a firm. These practices include setting ambitious goals to combat climate change, partnering with local nonprofits, and prioritizing internal diversity, equity, and inclusion efforts. We seek to use our position, ideas, and influence to drive progress in our industry and the wider world.  At Link, we give our customers space to grow—and we give people space to grow, too. 

We are seeking an experienced and detail-oriented Collections Director to oversee accounts receivable and tenant collections within our industrial real estate portfolio. This role requires a strategic thinker with strong analytical skills to identify patterns, proactively detect early warning signs of delinquency, and collaborate with internal teams to drive resolution. The ideal candidate will blend financial acumen with excellent interpersonal skills to maintain positive tenant relationships while safeguarding company revenue.

Key Responsibilities :

• Manage all aspects of tenant collections across a diverse portfolio of industrial properties.
• Analyze tenant payment behavior to identify trends, potential risks, and opportunities for intervention.
• Develop and maintain collection reports, aging analyses, and key performance indicators (KPIs).
• Proactively engage with tenants on outstanding balances, ensuring timely resolution of payment issues.
• Strong partnership with CAM and Lease Accounting teams
• Collaborate with leasing, property management, and legal teams to address delinquencies or disputes. 
• Prepare monthly reporting and forecasting for leadership, highlighting risk areas and suggested actions.
• Implement and refine collections policies and procedures to ensure efficiency and compliance.
• Utilize property management and accounting software (e.g., Yardi, MRI, etc.) to monitor account activity and maintain accurate records.
• Support annual audits and internal controls related to collections and receivables.
• Oversight and reporting on status of rent redirections due to acquisition or refinance of a property or set of properties
• Manage a team of 5 direct  reports; lead point of contact AR resource for indirect reports on the property/asset management teams

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business, or related field; relevant experience may substitute.
• 8+ years of experience in collections, preferably in commercial or industrial real estate.
• Demonstrated analytical and problem-solving skills, with the ability to interpret data and act decisively.
• Strong proficiency with Excel and financial reporting tools.
• Experience using property management platforms such as Yardi, MRI, or similar.
• Excellent verbal and written communication skills.
• Ability to balance firmness with professionalism in tenant interactions.
• Strong organizational and time-management skills with attention to detail.

Preferred Qualifications:

• Familiarity with lease structures (NNN, gross leases, etc.) and real estate finance.
• Prior experience working with legal counsel on collections matters.
• Exposure to credit risk scoring or cash flow analysis techniques

$145,000 - $185,000 represents the presently anticipated base compensation pay range for this position at Link.  Actual pay may vary based on various factors, including but not limited to location and experience.  

Link provides a variety of benefits to employees, including health insurance coverage, retiremen