Director, Clinical Laboratory

Site: Cooley Dickinson Hospital, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson’s VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties

 

Job Summary

Summary
Responsible for the direct leadership of laboratory service operations and quality and safety, with oversight of developing divisional goals, objectives, policies and procedures. The position is also responsible for supporting the professional practice for patient diagnosis. Responsibilities include ensuring regulatory compliance within all areas, overseeing clinical operational issues, promoting continuous improvement and utilization reviews, overseeing professional staff scheduling and overseeing the budgets for all areas. In addition, this position may provide leadership for the entire Pathology department on Human Resource management.Does this position require Patient Care? No
Essential Functions
Responsible for the technical, clinical, and operational aspects; responsible for ensuring effective, efficient and highest quality operations in Pathology through Program development and enhancement, Sponsorship and leadership of continuous improvement efforts, and Coordination and integration of operations with other departmental or hospital-wide groups.
-Develop and maintain a full and deep understanding of national regulatory standards and compliance regulations.
-Maximize departmental quality improvement efforts, ensuring that initiatives support improvement of operational costs and hospital-wide Operations Improvement initiatives.
-Develop and improve work environment for Pathology professional clinical practice.
-Evaluate current systems (technological, paper flow and human resource deployment) to direct operational focus on team problem solving efforts.
-Develop, negotiate and monitor budgets and resource allocations for the laboratories.
-Support excellence in service standards.

 

Qualifications

Education
Bachelor's Degree Laboratory Sciences required or Master's Degree Business Administration preferred

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials
Medical Technologist (ASCP) - American Society for Clinical Pathology Board of Certification (ASCP-BOC) preferred

Experience
laboratory management, project management or healthcare operations experience 5-7 years required supervisory experience 3-5 years required

Knowledge, Skills and Abilities
- Understanding of Laboratory Information Management (LIS) systems.
- Knowledgeable and experienced in pathology laboratory operations or healthcare operations with an emphasis on production.
- Knowledge of current regulatory and accreditation policies, principles of quality control practices, standard laboratory practice and techniques, and safety and infection control policy.
- Knowledgeable and comfortable with the principles and tools of continuous improvement, as it applies to operations, service, and quality and safety.
- Must have a reasonable working familiarity with healthcare information systems, such as patient electronic medical records and other hospital-based programs.
- Must be able to lead, empower, and develop direct reports and employees, to optimize team performance.

 

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling