Director, Business Relationship Manager

About Phibro Animal Health Corporation

Phibro Animal Health Corporation is a publicly traded, global organization with a rich history in animal health and nutrition as a manufacturer and marketer of medicated feed additives, vaccines, nutritional specialty products, and mineral nutrition. We strive to be a trusted partner with livestock producers, farmers, veterinarians, and consumers who raise or care for farm and companion animals by providing solutions to help them maintain and enhance the health of their animals.

 

Phibro is a diversified company in manufacturing and marketing products for ethanol performance, microbials for plants, home and industrial applications, and specialty chemicals for various industrial markets. In addition to, Phibro’s revenues are in excess of $1 billion and are supported by over 2,400 employees worldwide.

 

At Phibro, people are our greatest asset. We strive to develop a diverse workforce that fosters an environment where people feel supported in openly sharing their creativity and skills that allows them to be the most successful that they can be.

 

If you are interested in working for Phibro and feel that you do not meet all qualifications, we encourage you to apply as you might be the right candidate for this role or other positions.

 

The Director, Business Relationship Manager is an integral part of our Digital Information Delivery team based out of our US - Teaneck, NJ - Remote site.

 

 Compensation range for this position is  - 

 

 

Position Details

Phibro is seeking a highly accomplished and strategic Business relationship manager with 15 years of IT experience to lead complex, global technology projects. This role is ideal for a seasoned leader with a proven track record of managing enterprise-scale programs across multiple regions and business units. This role is responsible for leading the implementation, optimization, and continuous improvement of digital systems that support both finance and commercial operations. The primary goal is to enhance customer experience and internal efficiency through technology-driven solutions. A strong understanding of ERP, CRM, and E-commerce systems is essential to ensure seamless integration, process optimization, and stakeholder satisfaction. 

Key Responsibilities

Business-IT Relationship Management: Manage relationships between IT, finance, commercial business units, and vendors to address needs, identify potential risks, and ensure open communication across financial and commercial systems. 

Strategic Planning: Consult with finance and commercial leaders to review current IT services and projects, identify gaps and forecast future technology needs to support business objectives and operational efficiency. 

Digital Initiatives Leadership: Supports the implementation, optimization, and continuous improvement of digital platforms that enable both customer-facing commercial operations and internal financial processes. This includes contributing to the oversight of CRM, e-commerce systems, mobile applications, corporate websites, ERP platforms, and financial management tools to ensure alignment with sales, marketing, and finance strategies. The role involves close collaboration with commercial and finance stakeholders to identify opportunities for innovation, enhance operational efficiency, ensure regulatory compliance, and promote the adoption of technology solutions that improve both customer experience and internal workflows. 

IT Service Coordination: Coordinate the delivery of IT services across the organization to ensure efficient support for all finance and commercial department functions. Ensure all Financial, Commercial, e-Commerce platforms/portals (sales and customer facing) and ERP systems (e.g., JD Edwards, Oracle EBS, SAP) support evolving operational and financial requirements. 

Business Case & Financial Oversight: Oversee development of business case documentation and prepare project budgets/cost estimates, including analysis of operational and financial impacts for senior management. 

Project Management: Develop and deliver