Director Business Development

The Director, Strategy and Business Development, works closely with the Executive Director to plan and achieve significant growth for all Orange County/High Desert ministries.  The Director will develop and track key performance indicators. The Director will analyze the data and recommend action items to improve growth. The Director will help guide and direct each Business Development Manager, establishing performance goals and tracking results. The Director will interface with key departments and personnel who can impact volumes and growth. The Director will assist with physician recruitment, developing the integrated strategic financial plan and develop new programs and services.  

 

Every day with everyone, the Director will perform duties in concert with the Providence Core Values – Justice, Dignity, Integrity, Excellence and Compassion.

 

ESSENTIAL FUNCTIONS

 

• Prepare and distribute daily, weekly and monthly volume reports for each Orange County/High Desert ministry. Analyze and recommend action items to improve growth.
• Identify and list all services and programs offered at each Orange County/High Desert ministry.  Update as needed.  Share with the contracting department.
• Annually, prepare market share reports by ministry by service line.  Note increases and decreases.  Recommend strategies to increase market share.
• Review ministry and aligned medical group contracts.  Recommend new contract opportunities to improve care integration.
• Assist with the recruitment of new physicians.  Coordinate the on-boarding process with Business Development Managers.
• Meet monthly with the Clinical Institute leadership teams.  Identify growth opportunities. Incorporate into ministry growth plans.
• Meet monthly with the joint-ventured Ambulatory Surgery Centers and Imaging Centers.  Monitor inpatient and outpatient volumes.  Develop plans to backfill inpatient cases moved to the outpatient centers.
• Review dashboards identifying leakage outside of Providence and recommend action items to decrease leakage.
• Serve as a resource for all marketing and communication campaigns. Track new business.
• Assist with developing performance measures for Business Development Managers.
• Review Microsoft Dynamics weekly and monthly reports. Identify growth opportunities. Help resolve issues.
• Serve as the Trilliant super user for the Orange County/High Desert ministries. Review data and suggest growth strategies.

 

QUALIFICATIONS

 

• Bachelor's Degree, or Master's Degree (MBA/MHA) (preferred)
• Minimum of 10 years of leadership experience within a health system, large physician group, or comparable organization with demonstrated success in business development.
• 10 or more years of strong subject matter expertise in healthcare business development, strategy, and provider relations
• 10 or more years of superb team-leading leadership, process group facilitation, project management, and consensus building experience required.
• 10 or more years of deep market experience in a highly complex and competitive metro area, such as Southern CA (preferred)
• 10 or more years of physician, medical group, and network development experience (preferred)
• Proven ability to identify potential business opportunities, prepares business plans, coordinate proforma development, conduct and analyze market research and benchmarking best practices
• Ability to maintain a service area paradigm and balance the priorities of the individual ministries to realize substantive growth opportunities beyond any individual ministry
• Maintain executive business development presence at each of the four Orange County/High Desert ministries in the service area.
• Demonstrated bias for action by independently leading complex, multidisciplinary projects involving people from various departments and organizations to successful completion
• A team player with strong interpersonal and communication skills, a track record of developing collaborative and effective working relationships with physicians, clinicians, management, colleagues, and peers; ability to motivate, lead and influence others to implement key strategies
• Ability to navigate and succeed in a complex matrix structured organization, accurately assesses the potential barriers and resources necessary for change
• Demonstrated ability to build relationships and credibility with high level Region and Ministry executives is critical to success in this role
• Expertise in using business intelligence tools (including Trilliant, Sg2, etc.) including benchmarking best practices, data tracking and monitoring outcomes; experience developing and implementing balanced scorecards
• Exceptionally well-developed and eff