Director Business Analysis

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Title and Summary

Director Business Analysis

In virtually every country worldwide, Micro, Small, and Medium Businesses (SMEs) are the lifeblood of economic vitality. They represent 90% of the global workforce and 55% GDP in emerging markets.
Mastercard is dedicated to enabling businesses to survive and thrive stronger than before. This segment is central to Mastercard’s growth strategy - not only because of their global impact but also because of SMEs’ significant role in the payment’s ecosystem as both payers and acceptors of electronic payments.

The Director, Business Analysis in the Global SME Exec Office will be responsible for unlocking innovation across the business by leveraging data-driven insights and analytical thinking. The ideal candidate will have a passion for understanding business needs, diagnosing complex challenges, and developing creative solutions to help bring Global SME closer to its vision and growth objectives. This colleague will possess outstanding strategic thinking, analytical and communication skills.

Role:
• Monitor and analyze key performance indicators to track Small Business program scorecard and make recommendations to strategy as needed.
• Lead and mentor a team of analysts to support the growth strategy.
• Conducts market research to identify industry trends and make data-driven recommendations.
• Stay up-to-date with current and future industry trends and make informed recommendations for consideration during planning and strategy sessions.
• Effectively communicate and create compelling presentations to senior leadership on business planning and growth strategy initiatives.
• Develop and maintain growth projections to support business planning and decision making.
• Align with Global SME Leadership team on governance, quarterly business reviews, and other related internal processes.
• Support ad hoc strategic projects to help accelerate our business agenda.
• Own golden source executive office documentation and reporting.

All About You:
The ideal candidate will be passionate about our mission to help SMEs around the world effectively grow and thrive through seamless technology. Additional qualifications include:
• Outstanding analytical, problem-solving, written and oral communication skills with a strong attention to detail.
• Ability to work effectively with senior executives and build relationships with key stakeholders in a collaborative, multi-cultural, team environment.
• Ability to clearly advise on progress, roadblocks and successfully drive strategic progress.
• Anticipate needs and act proactively.
• Ability to prioritize multiple work streams under time constraints, responds quickly, manages deadlines and manages changing priorities in a dynamic environment.
• Demonstrates a strong learning agility and curiosity in the payments industry, financial services and related technologies.
• Impeccable integrity with the ability to handle sensitive information and maintain confidentiality.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mast