Dir, Enterprise Reporting & Analytics

About Us:

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Visit www.cdkglobal.com

At CDK Global, we are focused on connections that allow us to deliver world-class software, support, and data insights. Our values define who we are and how we show up for each other, our customers, and our communities. Our values: Stay Curious, Own It, Be Open, Create Possibilities.

The Role:

Join CDK Global as our Director of Enterprise Reporting & Analytics, where you'll lead the transformation of our data landscape into actionable business intelligence. Reporting to the Senior Director of Enterprise Analytics and Data, you'll drive our BI strategy across Power BI, Tableau, and Cognos platforms while building and mentoring a high-performing analytics team. This role combines strategic leadership with hands-on expertise to deliver impactful reporting solutions that enable data-driven decision-making across all business units.

The ideal candidate brings 10+ years of progressive analytics experience with deep technical knowledge of enterprise BI platforms and a proven track record of translating complex data into actionable insights for executive audiences.

Essential Functions and Responsibilities:
Strategic Leadership:

• Develop and execute a comprehensive enterprise Reporting and Analytics strategy for CDK Global, ensuring alignment with overall business objectives and data strategy
• Define the roadmap for BI platform utilization, evolution, and consolidation where appropriate, focusing on Power BI, Tableau, and Cognos
• Manage and prioritize team delivery, balancing ad-hoc requests, standard reporting, dashboard development, and strategic projects
• Lead cross-functional collaboration with business units, IT, Data Engineering, and Data Governance to understand needs, define requirements, and deliver impactful analytics solutions
• Develop and mentor a high-performing Reporting and Analytics team, fostering a culture of analytical curiosity, continuous learning, and professional growth
• Promote career development within the analytics function, supporting diverse skill sets in report development, data visualization, and business analysis
• Ensure the reporting and analytics strategy enables effective performance monitoring and insight generation across the organization

Reporting & Analytics Capabilities:

• Oversee the end-to-end lifecycle of BI solutions (dashboards, reports, visualizations) development across key platforms: Power BI, Tableau, and Cognos
• Establish and enforce best practices and standards for data visualization, report design, and dashboard development to ensure clarity, consistency, and user adoption
• Guide the requirements gathering process, ensuring business needs are accurately translated into effective technical specifications for reporting solutions
• Ensure the accuracy, quality, and timeliness of data presented in reports and dashboards, collaborating with data governance and data engineering on data quality issues
• Champion and support self-service analytics initiatives, providing users with the tools, training, and curated datasets needed to explore data independently
• Oversee the administration, governance, and optimization of BI environments (Power BI Service, Tableau Server/Cloud, Cognos Analytics) in partnership with IT/platform teams
• Lead the reporting and analytics team, managing workload, providing technical guidance, and ensuring high-quality deliverables
• Manage relationships with BI software vendors (Microsoft, Salesforce/Tableau, IBM/Cognos) as needed, staying informed on product roadmaps and capabilities

Performance Monitoring:

• Establish key performance indicators (KPIs) to measure the effectiveness and adoption of reporting and analytics solutions (e.g., usage statistics, user satisfaction, report performance)
• Monitor the performance, accuracy, and relevance of existing reports and dashboards, implementing processes for regular review and decommissioning
• Drive the execution of user acceptance testing (UAT) and validation activities to ensure BI solutions meet business requirements a