DIR, BIOMEDICAL SERVICES II

 Position Title: Director Of Biomedical Services II - Remote

 

 

Join Intelas, a Compass Healthcare company.

Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.

We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.

Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment. 

Explore more at intelashealth.com.

Short Description

JOB SUMMARY:
This role develops and executes comprehensive national service strategies for imaging modalities, bridging the gap between procurement/partnerships and the realities of service execution.
JOB DUTIES AND RESPONSIBILITIES:
Field Operations Integration
• Establish formal feedback loops with ISE’s and Directors to identify service gaps, and supplier pain points.
• Translate supply chain strategies into actionable service delivery adjustments.
• Serve as the "voice of the field" during high-level planning sessions with supply chain.
Implementation & Communication
• Own the rollout of new service protocols across all regions, ensuring field buy-in, understanding, and support.
• Develop communication toolkits to help field leaders understand and utilize the service strategy.
• Set a positive example by engaging with and building trusting relationships.
• Proven track record of solving difficult problems; ability to handle difficult situations. 
Operational Excellence
•Strong work ethic and ability to work as a member of a team
•Support QA/RA to ensure compliance with company, ISO, and governmental policies
•Multi-modality, multi-OEM technical expertise
•Ability to lead thru influence and work independently
•Ability to prioritize, organize and handle multiple projects and activities simultaneously. 
•Ability to effectively write, create, and present information 
Administration
•Good organization and time management skills
•Fluent in MS Office; familiar with CMMS’s – ability to learn ours
•Ability to travel to supplier & customer sites, meetings, and training as required
•Available for after hours and weekend support as needed
•Perform other duties as assigned
•This is a remote role which requires travel across the US.  Location preferences include but not limited to: Texas, California
QUALIFICATIONS:
•Experience: 6-10 years in Healthcare Ops, Biomedical Engineering, or DI Management
•Strategic Mindset: Proven ability to move beyond day-to-day troubleshooting to build long-term, scalable service models
•Influencing Skills: Exceptional ability to navigate a matrixed environment, influencing both supply chain leadership and field-level
•Analytical Rigor: Strong proficiency evaluating TCO and service data to drive decisions
•Technical Knowledge: Deep understanding of the DI market and service providers
•Education: Bachelor’s degree in biomedical engineering or related technical discipline; or  equivalent education and experience. 
Success Metrics
•Cost Savings: Measurable reduction cost-to-serve for Imaging assets.
•Stakeholder Satisfaction: Positive feedback scores from field operations regarding supplier responsiveness and part quality.

Apply to Intelas today!

Intelas is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Associates at Intelas are offered many fantastic benefits. 

 

•    Medical
•    Dental
•    Vision
•    Life Insurance/ AD
•    Disability Insurance
•    Retirement Plan
•    Flexible Time Off
•    Holiday Time Off (varies by site/state)
•    Associate Shopping Program
•    Health and Wellness Programs
•    Discount Marketplace
•    Identity Theft Protection
•    Pet Insurance
•    Commuter Benefits
•    Employee Assistance Program
•    Flexible Spending Accounts (FSAs)
•    Paid Parental Leave
•    Personal Leave

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