Digital Workplace, Sr Desktop and AV Analyst

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.  EEO/AA/M/F/Disabled/Vets

Job Description :

Job Title: AV Engineer – Conference Room & Desktop Support

Location: NYC 1211 6th Avenue
Job Type: Full-Time 5 days Onsite

Job Summary:

We are seeking a highly motivated AV Engineer to support and manage audio-visual technologies across our corporate environment, with a strong focus on conference room systems and IPTV infrastructure. The ideal candidate will play a key role in designing, implementing, and maintaining AV solutions leveraging Logitech Rally Bars with support for Google Meet, Microsoft Teams, and Zoom. This role also involves providing end-user desktop support for Windows, macOS, and mobile platforms, ensuring reliable IT service across a broad range of enterprise applications.

Key Responsibilities:

AV Engineering & Conference Room Support

• Install, configure, and support Logitech Rally Bar AV systems in meeting and conference rooms.
   

• Ensure seamless integration and operation of video conferencing platforms (Google Meet, Teams, Zoom).
   

• Monitor AV systems for performance, proactively addressing issues to ensure minimal downtime.
   

• Collaborate with facilities and IT teams on the design and implementation of new AV and IPTV solutions.
   

• Maintain IPTV distribution systems and digital signage infrastructure as needed.
   

• Document configurations, system diagrams, and support procedures.
   

Desktop & End-User Support

• Provide Tier 1 & Tier 2 technical support for Windows PCs, macOS devices, and mobile platforms (iOS/Android).
   

• Install, upgrade, and troubleshoot enterprise software and collaboration tools.
   

• Hardware provisioning, and peripheral device support.
   

• Assist with asset management, and general IT hygiene practices.
   

Collaboration & Communication

• Act as a liaison between IT, end-users, and third-party vendors to resolve issues and deliver new solutions.
   

• Contribute to internal knowledge bases and provide training or documentation to users as needed.

Qualifications:

Required:

• 3+ years of experience in AV engineering, IT support, or related field.
   

• Proven experience with Logitech Rally Bar systems and modern conferencing platforms (Zoom, Google Meet, Microsoft Teams).
   

• Strong understanding of AV cabling, networking basics, and signal flow (HDMI, USB-C, IP-based AV).
   

• Hands-on experience with Windows, macOS, and mobile device support (MDM experience a plus).
   

• Excellent troubleshooting and communication skills.
   

• Familiarity with AV control systems (Crestron, Extron) is a plus.

Reasonable accommodation: At News Corp we are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. News Corp is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assist