Digital Subject Matter Expert (SME)
CapgeminiAbout the role
Title: Digital Subject Matter Expert (SME) / Director / Client Engagement partner
Location: NY & NJ /Charlotte, NC / Chicago, IL
Type: Full-Time (Onsite -Hybrid) Travel Up to 60 70%
Job Description:
Capgemini is actively seeking a Digital Subject Matter Expert (SME) specializing in financial services to drive solutions and presales activities in North America. In this role, you will use your strong technology capabilities, domain skills, and proficiency in front office areas, such as experience design, engineering, web/mobile solutions, chatbots, content/document management, customer communication, business process management automation, and digital marketing.
As a key member of a motivated and diverse team of Account Executives, you will collaborate on managing relationships with clients, Practice teams, and partners. Your responsibilities include: identifying and shaping digital opportunities for assigned accounts, thinking innovatively to uncover new prospects within relationships, and providing thought leadership to resolve current and future challenges for clients.
Key Role and Responsibilities:
- Act as a customer-facing all-rounder with deep expertise in the Digital BFSI Domain, effectively communicating Capgemini's value proposition to clients.
- Collaborate closely with Account Executives to identify, shape, and support digital opportunities.
- Demonstrate creative thinking to identify new opportunities within relationships, continuously refining and evolving alliances.
- Provide thought leadership and insights to clients, contributing to their resolution of current and future challenges.
- Lead initial discovery assessments in a lead capacity for onboarding to engagements.
- Work with the broader digital practice to drive successful propositions, analyzing the evolving technology landscape, and recommending necessary capabilities.
- Anchor presales activities for small to large proposals in the digital space.
- Construct estimation and financial models for proposals, RFPs, and RFIs.
- Be a technology solution leader, tying together multiple components of the technical solution.
- Ensure client satisfaction and maintain strong client relationships through sales excellence.
Skills and Experience:
- 15 overall experiences in technology and consulting services; with about 8 years of presales and consulting experience in digital role; 8 years of technology strategy; and 8 years in client engagement and delivery experience
- Hands on experience driving RFPs RFIs and shaping deals for digital deals.
- Superb communication and presentation skills
- Good understanding of global delivery models and experience working with multiple offshore locations
- Understanding of IT infrastructure, cloud applications, enterprise architecture and governance models
- Knowledge of how the IT landscape with evolving with cloud digital and technology playing the catalyst for innovation
- Independent thinker and experience developing go to market content Driven and self-starter
Life at Capgemini:
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups
- Disaster Relief
About Capgemini:
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of β¬22 billion.
Get The Future You Want | www.capgemini.com
Disclaimer:
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for
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