Digital Strategy Operations Intern

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

We are seeking a solution-oriented, initiative-taking, and analytically minded person to help the Digital Strategy & Operations projects that are slated to kickoff in 2025. This would include help in gathering cross-functional requirements, blueprinting, testing, and enabling updates within ISI business applications, as well as administrative help in taking meeting minutes, documenting action items, and driving accountability in closing actions and outcomes needed.

This person will report to the Manager of Digital Business Process Design to help develop and implement required process, structure, and best practices to further enhance our internal business systems. This role will work cross-functionally with the Digital, Global Operations, IT Business Systems, and Commercial Teams.

If you have a passion for digital innovation, process design and implementation from the ground up, and want to be part of Intuitive’s advancement of minimally invasive care through intelligent technology and believe it will change the world…we want to talk to you.

Essential Job Duties

• System and process optimization/enhancement – partner with IT and business system owners to provide data and functionality requirements to enhance our existing internal business systems
• Organizational Alignment – display an acumen for establishing a culture of partnership and alignment between various functions and departments
• Ability to evaluate and anticipate potential issues with data capture and consumption by internal parties, respond to changes with agility, and be fundamentally solution-minded

Qualifications

Required Skills and Experience

• Effective methodical background, experience with effectively framing issues to efficiently arrive at solutions
• Ability to organize, track, prioritize, and drive goals of multiple concurrent projects across a cross-functional teams with no formal reporting lines
• Ability to resolve complex challenges in a matrix organization, adept at influencing and negotiating

University Hiring Program Eligibility Requirements:

• University Enrollment: Must be currently enrolled in and returning to an accredited degree-seeking academic program for at least 1 1/2 years (Spring 2027 grad or later) in the Fall.
• Internship Work Period: Must be available to work full-time (approximately 40 hours per week) during a 10-12 week period starting May or June. Specific start dates are shared during the recruiting process.

Required Education and Training

• Current enrollment in an Business program (Finance, Management, Business Analytics, Information Systems, Operations Management, Strategy) degree-seeking program at the Bachelor’s level

Preferred Skills and Experience

• Excellent relational, time-management, and problem-solving skills
• Polished and succinct verbal and written communicator, ability to articulate complex topics in simple and digestible communications
• Effective verbal and written communication, and exceptional documentation skills
• Relaxed with change and ambiguity. Able to adjust to multiple demands while constantly shifting priorities under tight deadlines and time constraints
• Experience with business systems (the Salesforce ecosystem, SAP CRM) desired, but not mandatory
• Experience