Digital Product Manager - Energy Services

Brief Description of Sunnova
Sunnova (NYSE: NOVA) is revolutionizing the energy industry as a leading Energy as a Service (EaaS) provider of solar, battery storage, EV charging, and other energy solutions with customers spanning the U.S. and its territories. Founded in 2012, our goal is to provide homeowners, businesses, and communities with a better energy service at a better price – making clean, renewable energy more accessible, reliable, and affordable. At Sunnova, we believe that our success comes from the diversity and creativity of our people. Our team is made up of forward-thinkers who are passionate about changing the energy industry for the better, and we're looking for like-minded individuals to join us. We encourage our people to push beyond traditional limits and explore new horizons – because only then can we truly transform the world for the better. If you're excited about being a part of the fastest-growing segment of the energy industry, we want you on our team!
THE DIGITAL PRODUCT MANAGER POSITIONSunnova is searching for a Digital Product Manager to lead an agile team tasked with developing software in support Sunnova’s Energy Services business. The Digital Product Manager will work closely with the technology team to build software to enable key business functions such as SREC reporting, grid services program participation, position management and forecasting, and active asset control. The ideal Digital Product Manager will have a strong background in grid services, energy management systems, renewable energy concepts, full system simulation and system optimization. Additionally, the Digital Product Manager will be responsible for setting the vision/roadmap for Energy Services software development and will be expected to engage with end users to understand user pain points, define and document product requirements, and assess business value of features to enhance Sunnova’s Energy Services capabilities.
DIGITAL PRODUCT MANAGER RESPONSIBILITIES•Create and maintain a roadmap of features and enhancements for a robust data platform to support a wide range of Sunnova services•Maintain high degree of job knowledge and subject matter expertise in data warehousing, data architecture, and data services•Engages with software end users via interviews, site visits, and other forms of user research•Facilitate change adoption and business readiness for new features and products; including creating and facilitating training content as necessary•Collaborate with cross functional internal teams to ensure new product initiatives are delivered with alignment from all key stakeholders•Provide regular data driven analysis and recommendations on how Sunnova can iterate and improve the products and features for assigned area•Create and submit project and user story requests for assigned areas•Assist in the design of technical solutions to satisfy desired business outcomes and support testing of developed features•Adheres to Sunnova product management standards & practices, including using Agile methodology•Establishes positive working relationships with team, department, and key stakeholders•Manage business analyst(s) in a matrixed environment
MINIMUM REQUIREMENTS•Bachelor's degree or equivalent•5+ years’ experience as a product owner or manager •2+ years’ experience in grid services, energy management systems, renewable energy concepts, full system simulation and system optimization.•2+ years’ experience with supporting/facilitating projects for cloud based technology, Salesforce experience preferred•2+ years’ experience with agile •Thorough understanding of Project Life Cycle management controls•Agile Product Owner Certification required
PREFERRED QUALIFICATIONS•Experience managing people preferred.
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES•Excellent written, verbal, and presentation communication skills•Strong, demonstrated ability to identify risks to project schedules and organization readiness for planned changes•Strong data analysis skills, including experience with SQL or other query techniques•Functional knowledge of business & technology areas that assigned team supports•Strong, demonstrated ability to identify, suggest, and implement solutions for process or technology improvements•Experience with Six Sigma or other process improvement methodologies•Ability to manage and delegate work as part of a team in a matrix environment
WORKING CONDITIONS•Extended periods of time working at computer workstation •Schedule needs to be flexible to the needs of the business and may require occasional weekend or evening availability to support software releases
BENEFITSSunnova offers a generous employee reward package that includes:•Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.•Competitive compensation & annual bonus•Paid time off, including 11 holidays and Paid Parental Leav