Digital Print Manager

Description

Britten, Inc. is a veteran-owned (VOSB), creative production house dedicated to delivering innovative signage, displays, and event branding solutions that make our customers stand out in a crowd. For 35+ years, we’ve leveraged our state-of-the art design, printing, fabrication, and manufacturing capabilities to propel high-impact campaigns and promotional ideas into the world. Always on time, on strategy, and on budget, we build the stuff that helps people, communities, and businesses flourish and prosper. 

Located in Traverse City, Michigan, this creative production studio known as Britten seeks talented individuals to join our team. We’ve built a reputation for saying "yes" to projects others won't touch. Our people make that possible, individuals who put a premium on thoughtful service, care about the people next to them, and are willing to go the extra mile on projects they touch. Click here to learn more about Britten, Inc. www.britteninc.com

What We Seek...

We are looking for an individual who has a passion for mentoring, leading, and developing the digital team. The Digital Print Manager will guide the production flow to efficiently and accurately meet the fabrication and customer needs. The ideal candidate will be driven individual who has a passion for continuous improvement initiatives and lean principles. Is a leader for all Print Operations, working to achieve company goals.  Being able to keep up in a fast-paced environment to hit specific goals and targets is a must and will be both challenging and rewarding.   

Job Summary and Job Functions 

• Communicate with the sales team to set projects up for success and meeting customer deadlines 
• Coach and lead the team using continuous improvement principles 
• Create and implement corrective action plans with the team for the department’s future success with standard operating procedures, training and development 
• Implements opportunities for automation and new AI technologies
• Help administer cross training and use the skill matrix to make decisions that help achieve both short and long-term labor goals for operations
• Manages color profiles and color library 
• Help manage the digital department schedule and ensure proper workflow through the department that coordinates with other departments 
• Execute RTO effectively to reduce overtime
• Ensure quality standards and customer satisfaction 
• Adheres to all company safety standards
• Align with and believe in the company core values: We Say Yes, We Hustle, We Think Bigger, We Keep Promises, We Build People Up

Other Duties

Please note this job description is not designed to be exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

• Bachelor’s degree preferred; experience strongly considered 
• Experience in effectively leading a team 
• Proven ability to deal with a wide range of personal issues including career development and conflict resolution 
• Demonstrate using lean techniques to increase productivity goals, efficiencies and help improve the print team’s gross margin with proven data 
• Energy, enthusiasm, initiative, a positive attitude and aptitude for production art and leadership 
• The ability to regularly use good judgment and discretion to make educated decisions for the greater good of the company 
• The ability to write an email in a succinct manner and free of grammatical errors 
• Strong organizational skills, attention to detail, ability to interpret/make data-driven decisions 
• Must be able to keep up with a fast-paced environment, have the ability to multi-task and reflect a positive attitude towards challenging job requirements 
• Align with and believe in the company core values: We Say Yes, We Hustle, We Think Bigger, We Keep Promises, We Build People Up

Physical Demands and Work Environment

• Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers
• Standing. Particularly for sustained periods of time
• Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips
• Visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned
• Subject to noise. There is sufficient noise to cause the worker to