Digital Lending Executive

Department: Digital Banking

Employment Type: Full Time

Location: Remote

Description

Grasshopper Bank is a client-first, digital bank built for the business and innovation economy, with an obsession for providing leading-edge technology, solutions-driven products and superior service through a combination of passionate people and digital resources.
We are a highly experienced team who pride ourselves on diversity of thought and perspective.  Nationally chartered, our portfolio of products and services range from VC, PE & Portfolio Companies to SBA Lending, as well as direct SMB and Embedded Banking.
Our entrepreneurial drive allows us to support the growth and success of a wide range of clients at every stage of their business through inclusive partnership.  We seek out team members who will enable both our organization and our people to grow and thrive through collaboration and acting with integrity and respect.
Our focus on cross-functional teamwork provides a culture where ideas are valued, accountability is encouraged, and successes are celebrated. We welcome all those searching for the opportunity to contribute to banking innovation that influences and supports the emerging digital world of Financial Services.
Our digital first approach enables our teams the flexibility to work remotely. We have offices in NYC and Boston.

What you'll do:

The Digital Lending Executive will lead business development and digital transformation across the bank’s commercial and consumer lending platforms. This role focuses on driving customer acquisition, achieving quarterly revenue targets, and advancing digital automation initiatives. The executive will set a strategic vision for the bank’s digital lending strategy, aligning with broader business goals to foster innovation, streamline processes, and improve customer experience. This position will require close collaboration with leadership to ensure that the digital transformation efforts lead to scalable revenue growth.

• Business Development & Revenue Growth:
  • Lead strategies to meet defined revenue targets across commercial and consumer digital lending.
  • Drive customer acquisition through innovative digital marketing, partnerships, and data-driven targeting.
  • Identify and cultivate new business opportunities through partnerships, market outreach, and digital channels to drive loan volume and expand the customer base.
  • Create and monitor sales pipelines for both commercial entities and consumer products.
• Digital Transformation Leadership:
  • Spearhead the bank’s digital transformation in lending, automating core lending processes to enhance efficiency and customer satisfaction.
  • Collaborate with C-level executives to define the digital lending vision, ensuring alignment with long-term business objectives.
  • Drive the adoption of AI/ML technologies to streamline loan origination, credit decision-making, and risk management.
  • Defining specific goals and objectives for automation initiatives, aligning automation efforts with overall business strategy and communicating the vision effectively throughout the organization.
• Customer Experience & Retention:
  • Lead efforts to optimize the digital lending journey, focusing on customer-centric processes that enhance borrower experiences.
  • Design and implement customer acquisition campaigns to attract commercial and consumer loan applicants through digital platforms.
  • Collaborate with marketing teams to create compelling digital lending campaigns, promotions, and strategies tailored to commercial entities and individual borrowers.
  • Use data-driven insights to optimize customer targeting, onboarding processes, and retention strategies.
• Partnerships and Cross-Functional Collaboration:
  • Build strategic partnerships with FinTech companies, digital platforms, and key industry players to expand reach and improve the efficiency of customer acquisition.
  • Work with internal teams to expand the bank’s portfolio of digital lending products to meet evolving customer needs in both the commercial and consumer segments, ensuring product offerings are competitive, differentiated, and aligned with market demand.
  • Collaborate with Finance to design loan products with competitive rates, terms, and features for businesses and consumers.
• Measuring Success & Reporting:
  • Continuously monitor the impact of digital transformation initiatives, ensuring alignment w