Digital Designer & Content Specialist

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

We are seeking a mid-level UX/UI Designer & Digital Distribution Specialist to play a key role in the buildout and maintenance of our company intranet while also supporting digital content distribution. This hybrid role combines user experience (UX) and user interface (UI) design expertise with digital content management, ensuring that our intranet is both functional and visually engaging while supporting content distribution across platforms like Pardot, Poppulo, LumApps, and EnPlug.

The ideal candidate is a detail-oriented, tech-savvy professional with a passion for user-centered design and digital content strategy. You will collaborate with internal teams to design, structure, and optimize the intranet for enhanced usability while also managing content scheduling, publishing, and performance tracking.

Key Responsibilities

UX/UI Design & Intranet Development (70%)

• Lead the design and development of the company intranet, ensuring a user-friendly experience that aligns with brand standards.

• Conduct user research and testing to optimize intranet usability and functionality.

• Develop wireframes, prototypes, and interface designs to enhance internal navigation and engagement.

• Work closely with IT, Internal Communications, and stakeholders to ensure seamless intranet integration.

• Maintain and update intranet content, ensuring alignment with business objectives and user needs.

Digital Content Distribution (30%)

• Manage content distribution across digital platforms, including Pardot, Poppulo, LumApps, and EnPlug.

• Build, schedule, and publish content, ensuring brand consistency and timely execution.

• Develop Drip Campaigns & Automation – Create and manage automated email workflows, such as employee onboarding sequences, stakeholder engagement campaigns, and important organizational updates.

• Create, test and execute email templates.

• Ensure content and templates comply with industry regulations (e.g., CAN-SPAM, GDPR).

• Monitor and analyze content performance metrics, providing insights for optimization.

• Troubleshoot technical issues related to content publishing and platform functionality.

• Collaborate with internal teams to align content distribution with organizational goals.

Qualifications & Skills

Required

   •    3-5 years of experience in UX/UI design, intranet development, or digital content management.

   •    Proficiency in UX/UI design tools (Figma, Adobe Suite) and front-end technologies (HTML, CSS, JavaScript preferred).

   •    Experience with content management systems (CMS) and intranet platforms.

   •    Familiarity with digital content distribution tools such as Pardot, Poppulo, LumApps, or EnPlug.

   •    Strong attention to detail, organization, and problem-solving skills.

   •    Ability to manage multiple projects simultaneously in a fast-paced environment.

Preferred

   •    Experience working on corporate intranet design and development.

   •    Basic knowledge of