Digital Delivery Lead
Brown & Brown InsuranceAbout the role
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Digital Delivery Lead to join our team in Plano, TX!
The Digital Delivery Lead is responsible for optimizing the end-to-end value stream and managing dependency orchestration across multiple agile squads or complex digital programs. This role serves as a strategic execution partner to Product and Engineering leadership, ensuring that delivery pipelines are not only stable but continuously improving in predictability and speed. The Digital Delivery Lead balances high-level tactical oversight with professional coaching, focusing on reducing Lead Time to Value and ensuring that technical execution aligns strictly with broader business outcomes.
How You Will Contribute:
Multi-Squad Leadership & Performance: Act as a servant-leader for 2-3 agile squads by providing guidance, mentorship, and support to ensure team members are motivated and productive. Monitor team health and individual output, facilitating retrospectives that lead to actionable performance improvement plans.
Agile Facilitation and Execution: Lead daily stand-ups, sprint planning, retrospectives, and demos. Ensure the team remains aligned on sprint goals and adheres to Agile ceremonies.
Workflow and Reporting: Maintain accurate dashboards. Identify and remove wait states or blockers to ensure a high-velocity flow. Identify systemic waste and implement process changes that improve Lead Time to Value.
Strategic Technical Oversight and Quality: Provide a bridge between business requirements and technical execution. Partner with Architects and Lead Engineers to ensure technical debt is managed across the squads. Oversee the maturity of CI/CD protocols and ensure automated testing coverage is sufficient to maintain a low Change Failure Rate.
Backlog and Stakeholder Coordination: Partner with Product Owners and stakeholders to understand business requirements, define project goals, ensure alignment with organizational objectives, and ensure the backlog is refined with clear acceptance criteria.
Strategic Resource Allocation: Optimize capacity planning across multiple teams. Predict future resource needs based on roadmap complexity and manage the allocation of specialized talent (e.g., DevOps, UX) to prevent delivery bottlenecks.
Risk Management and Mitigation: Proactively identify, track, and mitigate delivery risks before they impact the sprint. Maintain a comprehensive program-level risk/issue log and drive mitigation strategies across departments
Innovation and Continuous Improvement: Drive innovation and continuous improvement initiatives within the team, fostering a culture of excellence and collaboration.
Skills & Experience to be Successful:
- Bachelor’s degree in either Computer Science, IT, MIS or equivalent experience
- 4-6 years of experience in
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