Digital, Data, and Analytics Change Management Leader

Role Description

POSITION SUMMARY

The Digital, Data, and Analytics Change Management Leader will report to the Head of Enterprise Digital Fluency in support of the digital and analytics strategy of Zoetis. This role will be responsible for leading organizational change efforts to ramp up the utilization of new generative AI tools across the enterprise. The Leader will work closely with cross-functional teams to drive adoption, manage change impacts, and ensure successful implementation of generative AI initiatives across the organization.

*This position is open to all colleagues irrespective of physical work location. If interested, please apply directly to the posting. *

POSITION RESPONSIBILITIES

In order of importance, list the primary responsibilities critical to the performance of the position.  It is recommended not to list actual tasks but focus on essential responsibilities that highlight accountability and level of judgment required.

Develop and execute a comprehensive change management strategy for the implementation of generative AI tools.

Create and deliver change management communications and training programs to ensure stakeholders are informed, engaged, and prepared for the changes

Facilitate change management workshops and training sessions to support end-user adoption and proficiency with new AI tools.

Measure and monitor the effectiveness of change management activities and adjust strategies as needed to achieve desired outcomes

Create and distribute success stories and case studies to highlight the benefits and value achieved from generative AI efforts.

Build and maintain a network of change champions across the organization to support change efforts at various levels.

Collaborate with functional leaders and stakeholders to integrate change management activities into existing functional workflows

EDUCATION AND EXPERIENCE

Indicate the formal education, certification or license required and/or preferred. Include the minimum number of years of relevant experience required for the position (where legally permissible).

• Bachelor’s degree in organizational development, Business Administration, Information Technology, or a related field (Master’s degree preferred).
• 7+ years of experience in organizational change management, preferably in a digital or technology-driven environment.
• Proven track record of leading change management initiatives for large-scale technology implementations, including AI tools.
• Experience in developing and delivering change management strategies, communications, and training programs.
• Strong understanding of generative AI technologies and their applications in business contexts is a plus.

TECHNICAL SKILLS REQUIREMENTS

Indicate the technical skills required and/or preferred, as applicable.

• Excellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels.
• Strong project management skills and the ability to manage multiple priorities and deadlines.
• Demonstrated ability to work collaboratively in a cross-functional team environment.
• Knowledge of change management methodologies and tools.
• Ability to analyze and interpret data to measure the impact of change management activities and make data-driven decisions.
• High level of adaptability and learning agility to keep up with fast-paced technology changes.
• Proficiency in using digital tools and platforms for communication and training delivery.

PHYSICAL POSITION REQUIREMENTS

Note the physical conditions in which work will be performed, if applicable to the position.  Examples: Lifting, sitting, standing, walking, ability to travel, drive, unusual attendance requirements, weekend work or travel requirements, etc.

Typing on the computer, verbal and written communication; travel 0-10%

Full time

Regular

Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

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