Digital Commerce (e-commerce) Specialist

Description

Overview

The Specialist will maintain accurate and up-to-date product information for our Salesforce Commerce platform. This role involves cataloging products, updating existing listings, and optimizing product descriptions for search visibility. The ideal candidate should be detail-oriented, proficient in data management, and understand Digital Commerce operations.

About W.S. Darley & Co: Founded in 1908, W.S. Darley & Co. (Darley) remains a family owned and operated business, supplying the highest quality equipment solutions to its military and first responder customers. With origins in the equipment distribution and Midwest manufacturing, Darley offers a family of leading innovate emergency equipment brands and innovative solutions. Darley prides itself on delivering the highest quality solutions and services from its corporate headquarters in Itasca, IL and its’ ISO 9001:2015 certified manufacturing operations in Chippewa Falls, WI and Janesville, IA. Darley also maintains offices is six countries worldwide.

Responsibilities

• Accurately enter product information, including specifications, pricing, and images, into E-Commerce Salesforce Commerce B2B.
• Monitor and update existing product listings for changes in price and other relevant details.
• Perform quality checks to ensure that all product listings are accurate, consistent, and optimized for search.
• Collaborate with the marketing and design teams to create engaging and visually appealing product pages.
• Conduct basic image editing tasks such as cropping, resizing, and retouching using Photoshop.
• Liaise with customer service and sales teams to answer queries related to product information.

Requirements

• High School diploma required; bachelor’s degree with a focus in related skills preferred
• English language fluency required (Spanish language Proficiency a plus)
• 1-2 years of experience in data entry, digital commerce, or related role preferred
• Strong proficiency in computer skills with MS Office, specifically Excel
• Experience/exposure to online commerce platforms/stores is a plus 
• Strong attention to detail and excellent organizational skills
• Understanding of SEO preferred
• Familiarity with image editing software like Adobe Photoshop is a plus
• Ability to multitask and meet tight deadlines in a fast-paced environment 
•  Must be able to work at our Itasca office four days a week 

Benefits Offered

• PTO
• Paid Holidays
• Tuition Reimbursement
• Health & Wellness Reimbursement
• Medical
• Dental
• Vision
• Life & Disability
• HSA with Darley contribution
• FSA
• 401K/Roth with match and profit sharing
• Darley paid life insurance

AAP/EEO Statement

Darley is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race,

religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.

This position is important to the overall effective operations of the organization and contributes to the overall achievement of the organization's established quality objectives. This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbent will follow any other instructions and perform any other related duties as may be required by the supervisor.