General Manager | Full-Time | Mobile Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The General Manager is responsible for the efficient, professional and profitable operation of the food service operations at the assigned venue. This individual ultimately oversees every managerial, full-time and part-time positions, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property.

 

This role pays an annual salary of $105,000-$120,000 and is bonus eligible

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

 

This position will remain open until September 12, 2025.

About the Venue

The Mobile Convention Center is a premier event venue located at 1 South Water Street in Mobile, Alabama. This state-of-the-art facility offers a versatile space for conferences, trade shows, conventions, and special events. With over 300,000 square feet of flexible meeting space, cutting-edge technology, and a dedicated staff, the Mobile Convention Center is the perfect destination for hosting your next event. Conveniently situated in the heart of downtown Mobile, our venue offers easy access to hotels, restaurants, and attractions, making it an ideal choice for both local and out-of-town guests. Whether you are planning a small meeting or a large-scale conference, the Mobile Convention Center has everything you need to make your event a success.

 

This position will be overseeing the Mobile Convention Center, Saenger Theater and the new Mobile Arena food and beverage services.  

Responsibilities

• Ensure legal, efficient, professional and profitable operation of the assigned venue.
• Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
• Final decision-maker on equipment purchases and leases.
• Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
• Author, review and amend policies & procedures, as required.
• Author and amend contracts; authorize terms.
• Oversee scheduling and labor allocation.
• Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio.
• Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.
• Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
• Directs and assists managers in preparing and attaining future goals.
• Provides each manager with the proper direction and follows up on all assignments.
• Inspects the operation on a regular basis to ensure that the established quality standards are maintained.
• Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines.
• Develops an effective management team.
• Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work.
• Evaluates each manager’s performance and makes recommendations for their improvement.
• Reviews and assists in the development of menus and marketing plans with the appropriate department heads.
• Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.

Qualifications

• MA or MS; BA or BS with business-related major; 
• Minimum 5 years management experience in food-related or concessions industry.
• Concessions Manager Certificate from the National Association of Concessionaires.
• Nationally recognized, advanced food service sanitation training course certification.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional