Senior Full-Stack Engineer - Workflows

<p>Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front’s flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale.</p><p></p><p>Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including <a href="https://www.ycombinator.com/topcompanies" rel="noopener noreferrer nofollow" target="_blank"><strong>Y Combinator's list of Top Companies in 2023</strong></a>, <a href="https://www.greatplacetowork.com/best-workplaces/bay-area/2022?category=small-and-medium" rel="noopener noreferrer nofollow" target="_blank"><strong>#4 on Fortune’s Best Workplaces in the Bay Area™</strong></a> ,<a href="https://www.inc.com/best-workplaces/2022" rel="noopener noreferrer nofollow" target="_blank"><strong>Inc. Magazine's 2022 Best Workplaces list</strong></a>, <a href="https://www.forbes.com/lists/americas-best-startup-employers/?sh=661411d52ad7" rel="noopener noreferrer nofollow" target="_blank"><strong>Forbes Best Startup Employers 2022 List</strong></a>, and <a href="https://www.greatplacetowork.com/best-workplaces/millennials/2022?category=small-and-medium" rel="noopener noreferrer nofollow" target="_blank"><strong>Best workplaces for Millennials 2022 list</strong></a>.</p><p></p><p>At Front, our mission is to help people work happier. In the “Workflows” pod, we drive happiness through Front's powerful rules system, which helps users to automate repetitive tasks, intelligently assign conversations, and even allows customers to build their robust no-code integrations.</p><p></p><p><strong>What will you be doing?</strong></p><ul><li><p>Collaborate closely with product managers, product designers, and other engineers to deliver on our <a href="https://front.ideas.aha.io/sections/7178985312245011163" rel="noopener noreferrer nofollow" target="_blank">product roadmap</a>, turning rough specs into features that we can leverage in our rules engine.</p></li><li><p>Find elegant solutions to usability problems.</p></li><li><p>Ramp on new web technologies that will make Front better.</p></li></ul><p><strong>What skills and experience do you need?</strong></p><ul><li><p>Product-minded: committed to building the best user experience.</p></li><li><p>Experience working on complex software systems. </p></li><li><p>Knowledgeable about modern web technologies and excited to learn new ones, e.g. Node.js ES6, TypeScript, React.</p></li><li><p>Understand the trade-offs between different engineering solutions when solving a problem, value pragmatism over idealism.</p></li><li><p>Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment.</p></li><li><p>Full professional English proficiency.</p></li></ul><p></p><p><strong>Hybrid: This position requires being in-office 2 days a week (Tuesdays and Thursdays)</strong></p><p></p><p><strong>What we offer</strong></p><ul><li><p>Competitive salary</p></li><li><p>Equity (we are post-series D &amp; backed by some of the best VCs in the US)</p></li><li><p>Private health insurance, including plan options at no cost to employees</p></li><li><p>Focus Fridays - learn more <a href="https://front.com/blog/flexible-friday" rel="noopener noreferrer nofollow" target="_blank">here</a>!</p></li><li><p>Flexibility to work from home 3 days/week (unless posted as a full-remote role)</p></li><li><p>Mental health support with Workplace Options</p></li><li><p>Family planning support with Maven</p></li><li><p>75 Euro per month Lifestyle Stipend to spend on fitness and other activities</p></li></ul><p></p><p><em>Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the </em><a href="https://front.com/legal/california-recruiting-privacy-notice" rel="noopener noreferrer nofollow" target="_blank"><em><u>California Recruiting Privacy Notice</u></em></a><em>.</em></p><p><em>Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the </em><a href="https://fron