Toyota Internet Sales Director

Description

Position Summary

We serve a customer base seeking luxury, value, and world-class service. As the Internet Sales Director, you will be responsible for online sales and oversee the look and feel of the dealership website. You will directly impact our ability to connect with guests and provide an innovative, unparalleled hospitality experience while driving us towards our financial goals.

Responsibilities

• Meet monthly forecast for sales volume sustaining sufficient gross to meet profit objectives. 
• Meet with the General Manager to forecast monthly sales expenses. 
• Hires, trains, and monitors team member performance. 
• Establishes sales quotas and manages overall sales goals. 
• Ensures all sales targets are met or exceeded.
• Provides timely and accurate reports on all sales activities as needed.
• Monitors and adjusts inventory to optimize customer choice.
• Develop and maintain strong business relationships with local businesses and retail consumers that require commercial fleet vehicles.
• Assists in prospecting and qualifying new fleet accounts and retail consumers.
• Build rapport with on-site professionals assisting with their Internet Sales.
• Follow up on daily CRM objectives with the current sales staff.
• Assist in closing deals if necessary.
• Ensure Internet Salespeople are informed of all new inventory and current advertising efforts, including rebates and incentives.
• Performs other duties as assigned.
• Enhance customer satisfaction during the entire purchase experience.
• Partner with the Financial Services Department to develop and coordinate best practices for the most efficient and effective sales approach.
• Demonstrate behavior consistent with the Company's Values in all interactions with the customers, co-workers and vendors.
• Others duties may be assigned by management. 

Skills Needed to Win:

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. 
• 2 + years of Automotive Sales Management preferred.
• Internet Sales experience with proof of meeting sales targets.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
• Proficient at operation a personal computer including Microsoft Office: Excel and Word.
• Reynolds & Reynolds Experience a plus.
• Ability to work independently and be self-motivated.
• Strong, take-charge leadership attitude with a record of team building to include recruiting, training and motivating.
• A complete understanding of E commence and CRM systems with a consistent follow up regimen.
• Great attitude with high-energy personality.
• Professional appearance and work ethic.
• Ability to work in a process driven environment.
• Bilingual a PLUS

Benefits of Working at Swickard: 

• Ongoing training and support
• Opportunities for continued personal and professional growth.
• We are an Equal Opportunity Employer and value diversity and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristics protected by law.

Competitive benefits package:

• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR. 
• We’re a hospitality company that happens to sell cars, parts, and service. 
• We are a team. Everyone plays a role in our success. 
• Culture: Our culture is defined by a few core principles: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! 
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Audi, Volvo, Lexus, Porsche, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. 

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t