Director of Port Ops - Planning, Finance & Analytics

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.

We are looking for an amazing Director of Port Ops Planning, Finance & Analytics to fill this role, which is based in our Doral office. This role sits at the heart of the Port Operations cost transformation across PCL, HAL, and SBN, reporting into the VP of Maritime Performance Optimization and partnering closely with senior leadership across the brands. It holds end‑to‑end financial accountability for Port Operations forecasting, cost administration, and reporting within a complex, global operating environment shaped by external partners and authorities. Leading a team of five, the role serves as a critical connector across Port Operations, Finance, IT, and external stakeholders, aligning data, systems, processes, and decisions around a shared cost agenda and essential business administration processes. The position combines strong financial rigor, analytical depth, stakeholder management, and process excellence to elevate the quality, transparency, and credibility of port cost management. It also plays a central role in modernizing reporting, systems, and ways of working, shifting the organization toward more proactive, insight‑driven decision making. As a visible change leader, the role helps build a more disciplined, scalable, and high‑performing Port Operations organization, enabling sustainable cost control and transformation across brands.                     

Here is a summary of what Princess is looking for in its Director of Port Ops Planning, Finance & Analytics. Is this you?

Responsibilities

• Financial Ownership & Forecast Accuracy

  • Own end-to-end port cost forecasting, accruals, and month-end financial accuracy across PCL, HAL, and SBN

  • Operates in a highly complex, global cost environment with significant external dependencies and limited direct control over key cost drivers

  • Improve forecast and accrual accuracy year over year through stronger assumptions, controls, and discipline

  • Deliver timely, credible explanations of variances and forward outlooks 

  • Act as the financial authority on port cost mechanics and external rate drivers

• Tariffs, Rates & Cost Foundations

  • Ensure all port tariffs, formulas, and cost variables are accurate, current, and consistently maintained in IMS

  • Proactively reviews and challenges key drivers, buffers, assumptions or poorly understood tariffs with operational and finance stakeholders

  • Translate external changes (ports, authorities, agents) into financial impact

  • Empowers port operations teams to drive proactive upkeeping of rates and forecast up to date

• Reporting, Insights & Transparency

  • Own Port cost reporting strategy and outputs for leadership and operations

  • Migrate reporting from manual Excel-based tools to scalable, automated platforms (Power BI, Snowflake, EPM)

  • Improve visibility, consistency, and interpretability of Port's financial data

  • Shift reporting from “what happened” to insight-driven decision support

  • Enable better, faster decision-making by shifting reporting from static outputs to actionable insights            

• Governance, Process Clarity, Training, and Adoption

  • Manage the governance, role, and processes driving the collaboration between the team and its key (internal and external) stakeholders, across the brands 

  • Establish standard routines, controls, and cadences to reinforce consistency

  • Define and document end-to-end processes (e.g., invoicing, rates, etc.)