Thought Leader Liaison, TEPEZZA, MidAtlantic (Rare Disease)

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Thought Leader Liaison, TEPEZZA, MidAtlantic

What you will do

Let’s do this. Let’s change the world. In this critical role, you will focus on building and maintaining relationships with external opinion leaders and large medical center treating Thyroid Eye Disease across ophthalmology and endocrinology. The TLL role is a commercial, field-based, customer-facing role focused on the identification and cultivation of relationships with both leading and emerging key opinion leaders (KOLs) as well as leading the development of key customers and speakers.

You will be a critical member of the Brand Team and will coordinate closely with field sales and field medical. It will be important for you to drive alignment to the TEPEZZA brand objectives and strategic imperatives. Additionally, you will be expected to bring insights to help shape the brand strategy, anticipate market events and champion cross functional collaboration with internal team members.

In this role, you will report into the TLL Director for TEPEZZA and will be part of the Rare Disease Business Unit.

• Identify, cultivate and maintain professional relationships and deep engagement of key customers, including opinion leaders (OL), speakers, IDNs, Centers of Excellence and local/regional professional societies
• Manage and develop relationships with speakers in collaboration with marketing - activities include training, developing and engaging speakers, ensuring speaker compliance and auditing speaker programs
• Demonstrate excellence in customer-facing stakeholder collaboration – inclusive of sales, patient services, medical science liaisons
• Determine where customers are in their engagement and advocacy journey with TED and TEPEZZA and help to drive tactics that increase engagement and advocacy
• Understand and map the local customer experience, including seeing opportunities and barriers, local referral patterns and key relationships
• Create local initiatives and solutions to address gaps and opportunities in the customer experience
• Collect and share insights with the internal cross-functional team to inform the brand strategy
• Participate in cross-functional team meetings ensuring knowledge of key priorities and metrics to help drive TEPEZZA business objectives
• Coordinate and lead all key customer meetings with the brand team at national and regional conferences
• Work with local sales team to ensure all local sponsorship conference marketing needs are met related to local tabletop displays and product theatres
• Partner with sales and marketing to ensure speakers are prepared to execute product theatres at local, regional and national conferences
• Help marketing identify and secure KOL support on key projects and initiatives across the brand
• Demonstrate a comprehensive understanding of the disease state, competitive landscape and therapeutic management of Thyroid Eye Disease
• Operate at the highest standards in alignment with Amgen’s code of business conduct, ensuring all interactions with KOLs are on-label and consistent with commercial, regulatory, and legal guidelines
• Coverage of MidAtlantic Region – Pennsylvania, New Jersey, Virgina, and Maryland

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The candidate we seek is a person with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of marketing, sales, relevant clinical or medical experience

Or

Master's degree and 4 years of marketing, sales, relevant clinical or medical experience

Or

Bachelor's degree and 6 years of marketing, sales, relevant clinical or medical experience

Or

Associates degree and 10 years of marketing, sales, relevant clinical or medical experi