Sales Director – Digital Solutions

Company Description

McFadyen Digital is a global leader in modern digital commerce, marketplace and customer experience solutions. With nearly four decades of expertise, we help organizations strategize, architect, implement, and optimize scalable commerce ecosystems that drive meaningful business growth. Our teams have delivered transformative digital programs for over 250 global brands, including ABB, AB InBev, ACCO, Albertsons, American Red Cross, American Eagle Outfitters, the U.S. Army, the U.S. Department of Agriculture, and others, enabling billions in online revenue. With offices across the U.S., Brazil, and India and a culture recognized by Great Place to Work®, McFadyen Digital is committed to empowering people, technology, and innovation.

Learn more about us at our website: www.mcfadyen.com

Job Description

We are building a sales team of star team players that kill their individual quotas. The team will consist of hungry high achievers that are self-motivated and exceed expectations. 

Team individuals will attack their territories, build lasting channel and customer relationships, quickly grow pipeline and close deals. The best candidates will: 

• Be master's at driving a sales cycle that builds rapport, fully qualifies an opportunity, builds value, creates desire, overcomes objections, and closes deals. 
• Drive at a fast pace to close. 
• Fight for the Win-Win-Win. Win for customers, win for McFadyen, win for you. 
• Collaborate well with internal teams and influence positive outcomes. 
• Seek to always improve themselves, teammates, and how we work together. 
• Maintain a growth mentality, always looking for the best outcome. 
• Strong networking skills. 
• Confidence and leadership.  We are in a niche space which requires a command of knowledge and confidence with humility. 
• The compensation package includes base pay and variable incentives. 

Top 5 responsibilities   

1. Generate profitable revenue for the company.
2. Sell our professional services which include advisory services, digital marketing, marketplace solutions, experience design, AI enablement, commerce and marketplace platform implementation, application development and support.  
3. Identify new business opportunities, build pipelines, prioritize pursuits, and lead the sales process including opportunity qualification and sales call planning (pitching). This includes cold calling if necessary and outreach via social channels.  
4. Develop strong partner/channel relationships and co-sell with channel field reps on joint sales pursuits.  
5. Work with inside sales business development team to gain traction in your territory.  

 Additional Responsibilities    

• Support and help optimize our marketing team’s efforts to execute compelling sales collateral and campaigns.  
• Create, commit to, and execute a go-to-market sales plan for McFadyen Digital services within your assigned territory.
• Achieve or exceed sales quota.  
• Coordinate and drive sales effort with internal teams.  
• Track sales and status reports.  
• Adhere to sales processes and document notes and progress in CRM.  
• Keep abreast of sales and industry best practices and promotional trends.  
• Continuously improve through coaching and self-feedback.  

Qualifications

Top 5 Qualifications 

1. Highly motivated and target driven with a proven track record in meeting and exceeding sales quota.  
2. Excellent selling, communication, time management and organizational skills.  
3. Ability to create and deliver presentations tailored to the audience’s needs.  
4. Required: Experience working with Digital Solutions including, digital experience platforms like Adobe Experience Cloud, MACH solutions, eCommerce or Marketplace platforms like Salesforce Commerce Cloud / DemandWare/CloudCraze, SAP Hybris, IBM WebSphere Commerce, Mirakl, Channel Advisor etc. is a must. 
5. Required: knowledge of related technologies such as PIM, CPQ, CMS, CDP, Search and Navigation, Headless Technologies, BI Platforms, ERP, Call Center, OMS etc.  

Other Qualifications 

• Strong strategic planning and organizational skills, with a focus on execution.
• Proficiency with CRM tools (e.g., Salesforce, Hubspot) and the Microsoft Office Suite.
• Work remotely and the ability to travel up to 50%.
• Experience launching new sales initiatives or practices.
• Knowledge of B2B Digital Solutions and eCommerce trends, including product catalogs, configurators, and omnichannel commerce, AI everywhere (GenAI + predictive AI), Agentic automation, Composable / modular platforms, Hyper-personalization at