Clinical Specialist, Pain Interventions - Boston, MA
MedtronicAbout the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
At Medtronic, the Clinical Specialist, supports the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.
This is a field-based role.
We are seeking a committed professional, required to reside within the territory and drive to multiple accounts throughout the region, to join our winning team. A valid driver's license is essential for this role, which also includes travel outside the territory, presenting opportunities for broader engagement.
Responsibilities may include the following and other duties may be assigned:
Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems
Educates and manages patients through all phases of the clinical process including pre and post implantation
Educates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership)
Responds promptly and professionally to device-related inquiries by customers and patients
Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours and at the discretion of Clinical Specialist Manager
Adheres to company policies and complies with required event reporting and documentation, utilizing Medtronic technology tools
Responsible for managing inventory within specified guidelines
• Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level by partnering with colleagues and communicating effectively and regularly with Leadership
Maintains a working knowledge of competitive products
Regularly visits accounts to establish/maintain relationships with office staff and Health care providers
Assists in new employee training within the district and mentors Associate Clinical Specialists
Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly
Manages business expenses and budget effectively and in given timeframe
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
To learn more about Inclusion & Diversity at Medtronic Click Here
Qualifications:
Must Have: Minimum Requirements
To be considered for this role, please ensure these minimum requirements are evident on your applicant profile.
A High School Diploma or GED and a minimum 6 years of clinical or medical sales experience; or
An Associate’s Degree and a minimum 4 years of clinical or medical sales experience; or
A Bachelor’s degree and a minimum of 2 years of clinical or medical sales experience.
Nice to Have:
Bachelor's degree in a health care related field
Master’s degree
Registered nurse or HCP with experience in a sterile environment
Clinical experience with implantable
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