Medical Office Assistant – Outreach & Engagement (ZR_24634_JOB)

This is a remote position.

Schedule:

• 20 hours/week either 10am to 2pm or 2pm to 4pm
  

• Manage email correspondence and respond to patient and client inquiries following established protocols
  

• Coordinate and manage the practice owner’s calendar and scheduling needs
  

• Handle appointment management and coordination as needed
  

• Conduct outreach calls to local psychiatrists, mental health facilities, and healthcare providers
  

• Maintain relationships with referral sources in the medical community
  

• Make introductory calls to local businesses, schools, and colleges to introduce services
  

• Follow up with existing referral partners to maintain ongoing relationships
  

• Coordinate referral processes and facilitate smooth patient transitions
  

• Provide general administrative support and housekeeping tasks as needed
  

Requirements

• Excellent English communication skills with clear, professional phone presence
  

• Strong interpersonal skills with ability to be personable, gentle, and appropriately persistent
  

• Experience in healthcare, medical, or customer service environments preferred
  

• Receptionist-level communication skills and professional demeanor
  

• Ability to work during US business hours (Eastern Time Zone)
  

• Comfortable using Google Voice and computer-based phone systems
  

• Patient and empathetic approach when dealing with healthcare-related inquiries
  

• Reliable internet connection and professional home office setup
  

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job