Medical Assistant (MA)

Summary Provides general nursing care to patients in outpatient clinic setting by performing the following duties.
 Essential Functions 

• Take temperature, pulse, blood pressure, and other vital signs to detect deviations from normal.  
• Explain prescribed procedures and treatments to patients. 
• Prepare equipment and aid physician during treatment and examination of patient. 
• Ensure all ordered tests are performed accurately and in a timely manner. 
• Administer prescribed medications and treatments in accordance with approved nursing techniques. 
• Maintain awareness of comfort and needs of the patient. 
• Properly start lab equipment daily; Perform maintenance on equipment as scheduled. 
• Maintain daily log; document all requests and results of lab work accurately. 
• Draw blood from patient’s finger, ear lobe, or vein, observing principles of asepsis to obtain blood samples. 
• Perform laboratory tests according to written instructions and properly document the patient’s chart with the laboratory results. 
• Perform daily quality control and cleaning procedures according to guidelines. 
• Respond to all lab messages and call back requests, share responsibility of call back sheets. 
• Utilize lab software, as well as any lab equipment according to the proper procedure and instruction. 
• Collect specimen from the patient utilizing the approved equipment, sequence and procedure. 
• Observe patient, record significant conditions and reactions, and notify supervisor or physician of patient’s condition and reaction to drugs, treatments, and significant incidents. 
• Respond to life saving situations based upon nursing standards, policies, procedures, and protocol. 
• Perform all drug screening procedures in accordance with established rules and regulations. 
• Ensure patient immunizations are appropriate, well documented and administered using approved nursing techniques. 
• Conduct physician referrals as well as service pre-certifications on an as needed basis. 
• Accurately document nursing history and physical assessment of patients in a timely manner to assist with patient flow. 
• Prepare rooms; sterilize instruments, equipment, and supplies for procedures. 
• Ensure work area is neat and clean, fully stocked and all laundry items have been laundered and put away. 
• Stock supplies weekly. 
• Manage difficult and emotional customer situations. 

Marginal Functions 

• Rotate among various clinical services such as lab or nurse. 
• Demonstrate accuracy and thoroughness with patient charts and patient care. 
• Maintain complete and accurate documentation. 
• Observe safety and security procedures; promote a safe and pleasant work environment. 
• Report potentially unsafe conditions to management. 
• Respond to all patient messages; documenting conversations in electronic medical records system, assist with any patient discharging duties and share responsibility of call back sheets. 
• Other duties as assigned. 

Qualifications 

• Medical Assistant Certification or registry  
• Previous medical clerical experience preferred.  
• Basic computer knowledge, e.g., Microsoft Office.  
• Accuracy and detail orientation.   
• Positive customer service skills.   
• Well-groomed appearance.   
• Tactful interpersonal relationships. 

Physical Demands required for this position include:  the ability to speak clearly, hear clearly, close vision, the ability to stand for extended periods, the ability to reach and bend, periodic lifting and moving of items of no more than ten (10) pounds, and walking. 

Work Environment while performing the duties of this job are working in an indoor healthcare environment, working with a moderate noise level, working with a potential exposure to bloodborne pathogens and diseases with a requirement to wear appropriate PPE, (ie.  gloves, masks, etc.)

Benefits (available for full-time employees ONLY) 

• Medical 
• Dental 
• Vision 
• 401(k) 
• Life/AD&D 
• STD 
• LTD

PS: It’s All About You!  

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's state