Client HR Tech Lead

Position: Client HR Tech Lead

Location: Europe (fully remote)

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At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

The Role:

Client HR Tech Lead is responsible for overseeing the end-to-end technical landscape of Strada Global Payroll clients. They will collaborate closely with clients to understand their specific needs and requirement within the contracted HR Tech landscape, providing expert guidance and support in optimizing HR technology solutions that align with their business objectives and HR transformation journey. Additionally, the Client HR Tech Lead will stay updated on Strada products upgrades and best practices, proactively identifying opportunities for innovation and improvement within the client's technical ecosystem. Client HR Tech Lead is expected to assist the Strada account management team and Delivery organization with HR Tech topics in order to improve client´s perception of Strada as an HR technology partner and improve Strada´s technical delivery excellence.

The key responsibilities will cover:

• Enabling e2e HR technology expertise for clients and best practises guidance within contracted technology landscape.

• Accountability for client technical design after go-live, involving supporting roles if needed: BAU Solution Architects, SPOCs etc. Leading discussions on Strada standard model, global solution design, potential changes and deviations.

• Facilitating client-specific analysis and communication about Strada IP product upgrades. Coordination of optional features enablement. Acting as an advocate for increasing client´s usage % of the contracted HR technology.

• Responsibility for IT cross-client initiatives requiring coordination on account level (e.g., upcoming Move to Cloud program).

• Accountability for technological health of client service delivery. Second level of escalation for critical technical issues (after ITCSO). Go to green action plans.

• Identifying and supporting opportunities leading to technical CRs.

• Moderating client-specific technical design documentation custody and regular updates.

• Technical resource requests (CRs, allocation increase).

About you:

The ideal candidate for the Client HR Tech Lead position should possess excellent communication skills, both written and verbal. They should be able to effectively translate technical concepts to non-technical stakeholders, as well as actively listen and understand the specific needs and requirements of clients. Fluency in English is essential.

Strong interpersonal skills are also crucial, as they will be collaborating closely with senior client stakeholders and Strada internal organization (mainly: Application Services, Products, Account Management, etc).

The successful candidate should have extensive experience overseeing either Workday or SuccessFactors integrations within a complex HR and payroll ecosystem, ensuring the overall logic, integrations integrity and technical health of the service.

Finally, a strong understanding of integration architecture and dataflows between HCM, payroll systems and time tracking platforms is essential. Solid understanding of payroll operations with a preference in experience for SAP Payroll or other enterprise solutions is beneficial.

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