Job Summary

Under close supervision, responsible for a variety of roles within a production/clean room environment. Duties may include delivering reticules; perform basic preventative maintenance on customer process equipment; and inspection Wash and bag boxes used in the clean room to transport customer’s materials and products between customer locations.

MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance)

• Perform coordination activities such as shipping customer material (including hazardous materials), answering customer calls, handling routine issues, operating a manual carts, entering relevant shipping information into the customer computer system, and maintaining inspections on safety stations and equipment. Responsible for handling hazardous material and preparing shipping documentation and packaging requirements.

• Perform inventory management related functions such as monitoring equipment due for service, slow moving and dead stock, conduct cycle counting and yearly inventories, and reporting, etc. Increase VWR revenue by controlling customer spend, provide daily customer service functions and interface with the customer relative to inventory management.

• Interface directly with customer POC, purchasing directors, facility directors and plant managers etc. Responsible for managing consigned, non-consigned, customer owned and 3rd party inventory onsite at the customer location.

• Perform purchasing functions such as providing level 2 and 3 SAP support (B/O, DFS, or 3P Support), managing quotes, document control, filing and records maintenance, sorting and monitoring reclaimed and recyclable material, resolving open invoices/pricing, and forecasting, etc Responsible for all customer service related functions including but not limited to: order entry, reporting, basic cross referencing and product conversions to VWR brand or best buy products, maintaining metrics, and cost avoidance, etc.

• Utilize Avantor and customer computer systems (SAP,Citrix, Info Access, Intranet, StockTracker, ChemSW, and customer specific ERP systems as well as customer specific shipping systems ) in fulfillment of job duties.

• Meet goals and objectives: revenue, safety, performance and quality.

• Train Fabrication Support Technicians and new Fabrication Support Specialists on job aspects.

• Create programs for enhanced service efficiencies.

• Interface with manufacturing representatives.

• Document SPI Requests.

Chemical Delivery job specific requirements:

• Manage production chemical orders for Intel & deliver to POU locations throughout the Fab.

• Enter orders based on Intel production requirements in Intel's WIINGS system.

• Manage chemical inventory at multiple stocking locations through customer approved min/max levels.

• Interface with customer on chemical orders and production requirements.
   

Etch Tech job specific requirements:

• Clean, bag, stock, and ship quartz, ceramic, and metal parts for semiconductor equipment while following all safety guidelines

• Interface with customer on specific needs

• Manage cleaning & shipping schedule to match customer's production requirements

• Ability to operate equipment used for cleaning & maintenance of parts such as includes ultrasonic sinks, large laboratory ovens, and Nitric Acid baths.

• Inventory management of manufacturing parts in customers computer system

• Coordinate shipping schedule of outbound parts

• Perform other duties as assigned.
   

QUALIFICATIONS (Education/Training, Experience and Certifications)

• High school diploma or GED required; 2 year technical degree or related experience preferred

• Mechanical aptitude required

• 2-5 years equivalent experience in material handling/inventory replenishment or customer service

• Spill containment training, IATA, DOT, IMDG and OSHA Right to Know a plus

• Cross referencing and inside sales experience a plus

• Valid Driver's License and transportation

KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)

• Conform to all customer requirements for background checks, health and safety issues, security clearances and medical checkups.

• Knowledge of Information Access and System SAP; intermediate computer skills including Microsoft Office with proficiency in Word and Excel

• Solid understanding and experience in either shipping, inventory, or purchasing

• Excellent Customer Service Skills; displays a professional can do attitude

• High regard for safety, quality