Security Officer Dispatch Center

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Center in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer supporting a dynamic technology, media, and telecommunications location, you will coordinate security-related communications, monitor alarm and access control systems, document activity, and dispatch resources as needed. Your professional presence, customer-focused communication, and attention to detail will help support a secure environment. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we serve.

Position Type: Full Time

Pay Rate: $20.50 / Hour

Job Schedule:

DayTimeWed01:45 PM - 10:15 PMThur01:45 PM - 10:15 PMFri01:45 PM - 10:15 PMSat01:45 PM - 10:15 PMSun01:45 PM - 10:15 PM

What You'll Do:

• Provide customer service to employees, visitors, vendors, and contractors at a technology-focused location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Monitor dispatch communications, receive and document service requests, incidents, alarms, and critical situations, then coordinate the appropriate response according to established procedures.
• Maintain accurate dispatch logs, incident records, and activity reports while communicating relevant information to security-related personnel, site contacts, and emergency responders.
• Respond to incidents and critical situations in a calm, problem-solving manner, providing timely updates and escalating matters as directed by site-specific protocols.
• Conduct regular and random patrols around the business and perimeter as assigned, reporting unusual conditions, access concerns, and maintenance-related issues.

Minimum Requirements:

• Possess at least three years of combined law enforcement, military, and/or security-related experience, or a college degree.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

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