Account Manager, Lifestyle Specialty

Who We Are: 

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

This individual is responsible for driving sales of New Balance footwear and apparel to customers within the Lifestyle Specialty Channel - Northeast Territory.  They will be responsible for achieving sales objectives and quotas for their territory.  The Account Manager will effectively manage all NB business activities with the account partners, using marketing and product initiatives to effectively position New Balance brand.   

MAJOR ACCOUNTABILITIES:

• Business Planning: Develop accurate and realistic go-to-market plans, quarterly assortments, forecasts, and scenario plans. Identify key growth opportunities that drive revenue and increased brand voice. Conduct monthly and quarterly business reviews with customers. Meet all reporting and forecasting deadlines in a timely and consistent manner.

• Account Management: Manage assigned account relationships.  Provide business feedback to Commercial and Merchandising Leadership.  Leverage market and account knowledge to maximize New Balance product placement and sales.  Ensure that inventory levels are aligned to sell through, margin and turn objectives.  Mentor other Sales associates regarding best practices for managing accounts.

• Product expertise: Identify product opportunities and execute product strategies. Stay current on franchise model mix, product features and technology. Recommend product that positions inventory appropriately and proactively manage product flow.  Balance the merchandising needs of the account with New Balance's product placement objectives.

• Order Management: Accountable for execution, management, and timely coordination of account orders, including entry, tracking, order confirmation, cancellations and delivery information.   Meet all order deadlines in a timely and consistent manner using assigned tools

• Brand Presentation: Manage all aspects of New Balance brand presentation with assigned account(s) including advertising, in store and online. Ensure proper ROI in achieved from New Balance's investments in advertising and in store with customer.

  • Coordinate meetings between customer contacts and New Balance Marketing to establish strategies and execution for brand presentations.

• Cross Functional Coordination: Coordinate meetings between customer contacts and New Balance Merchandising, Marketing, and Planning teams to establish strategies and execution for brand presentations and go-to-market objectives. 

REQUIREMENTS:

• Four-year university degree or equivalent

• 5 + years of experience in account retail sales

• Excellent communication, presentation, and organization skills 

• Self-motivation, determination, and creativity are a must.  Individual must be a ‘self-starter.’ 

• Highly proficient with Outlook, Excel, Teams, and PowerPoint applications. 

• 20% Domestic travel is required. 

• Experience or active interest in sportswear and lifestyle product is a plus. 

• Ideal candidates will be based in the Northeast or Mid-Atlantic region

Remote Office - (NB) NY Only Pay Range: $82,000.00 - $105,800.00 - $129,600.00 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Regular Associate Benefits 

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.