Chief Operating Officer - Affordable Housing Compliance and Leasing Consulting Division

The Chief Operating Officer (COO) will be responsible and accountable for the overall operations and management of the company as well as for leading the growth of the Compliance and Leasing consulting business across the US. A leader in this role will be looked upon to partner with the President to set the company’s overall strategic direction and priorities, and monitor the financial, operational, and managerial performance of all aspects of the company as well as the performance of each client, project, company initiative, deliverable, and team member.  This role will be the company's representative "face" for conferences, industry and expo events, and the like.

This leader will have direct interaction with clients, partnerships, investors, lenders, and local, state, and federal regulatory agencies. The COO will demonstrate their effectiveness in diverse environments and diverse roles from leading to supporting and thus able to maximize the talent and interests of an experienced property management team, a talented and engaged executive management Team, a team of corporate functional departments, owner and board of directors.

It is desired for this position to be based in the company's Gaithersburg, MD headquarters office location, but we are willing to consider hybrid and/or remote in an appropriate candidate situation.  Additionally, if not based in the Washington, DC region, relocation assistance may be available in order to support a move.  May require some travel to destinations across the US can be expected.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

• Promotes a culture that reflects the organization's mission and values, encourages superior performance and rewards productivity.
• Develops future leadership in the organization.
• Creates annual operating plans that support and execute the strategic direction set by the board and owners and correlate with annual operating budgets.
• Develops and monitors strategies ensuring the long-term viability (financial, operational, etc.) of the organization.
• Provides advice, guidance, direction, and authorization to leadership to carry out plans and procedures, consistent with established policies.
• Reviews the operating results of the company & compare them to established objectives and goals, and follow-up to ensure appropriate measures are taken to correct unsatisfactory results and/or ensure they are favorable to operating plans and forecasts.
• Establishes and maintains an effective system of communications throughout the company to ensure that the responsibilities, authorities, and accountabilities of all executives are clearly defined and understood.
• Creates, through leading by example and ensuring the same of team members, a culture of professionalism, respect, trust, positive engagement, learning & growth, and fun.
• Monitors the effectiveness and performance of leadership and all team members, and works with individuals to coach for maximum effectiveness through relationships of trust, support and providing resources and guidance for success, and improvements as necessary.
• Promotes the company’s direction and momentum, its business performance, financial performance and effectiveness, stability and growth, the positive external impact (image), internal business climate, people and services.
• Acts as the principal public relations officer of the company and represents the organization with clients/customers, government entities, the financial community, and the public.
• Ensures development of an effective organizational structure and the promotion of a positive internal climate in which management development for succession is nurtured.
• Delegates responsibilities to appropriate executives in order to ensure smooth running of the company operations.
• Administers the company’s performance management, compensation, incentive rewards, and methods for recognition and individual growth and development.  Personally responsible for doing so with direct reports and, by extension, corporate team members.
• Monitors the adherence of employees to guidelines, policies, and procedures.
• Will oversee all aspects of the company's business operations, including accounting, invoicing, billing/collections, contracts, client relationship management, new business development, etc.
• Recruits, develops, manages, and motivates employees at all levels.
• Oversees staff for the timely submission of RFPs and progress reports on prospective new business. Participates actively and productively in investor and prospective new client meetings and presentations.
• Ensures proper and adequate operating permits and licenses are in place by way of thorough legal compliance in all aspects of company operations.
• Responsible for the overall operations of assig